Here’s a round up of the user research resources we’ve come across and bookmarked recently.
Long-Term Exposure to Flat Design: How the Trend Slowly Decreases User Efficiency (Nielsen Norman Group)
Clickable UI elements with absent or weak visual signifiers condition users over time to click and hover uncertainly across pages—reducing efficiency and increasing reliance on contextual cues and immediate click feedback. Young adult users may be better at perceiving subtle clickability clues, but they don’t enjoy click uncertainty any more than other age groups.
For an Edge Condition, Seeing the Problem is a Problem (UIE)
We’re taught in User Research 101 that you should not listen to our users. That what our users say isn’t as important as what they do. That’s why we focus on observing their behavior. Yet, when dealing with edge conditions, our observations won’t work.
How Much Time Does It Take to Create Personas? (Nielsen Norman Group)
The size of the company and the approach taken influence the time needed to create personas. Data from 216 companies provide a baseline to understand what affects persona-creation budgets and can help teams estimate the time and cost involved in this process.
Recruiting the Right Participants for User Research (UX Matters)
In this edition of Ask UXmatters, our panel of UX experts discusses how to determine whether they have recruited the right participants to enable them to conduct effective user research.
Page Parking: Millennials’ Multi-Tab Mania (Nielsen Norman Group)
Browser tabs separate the stages of collection and comparing and serve as memory aids to keep many alternate pages available for consideration as users are shopping or researching. Follow 7 UX guidelines to better support this user behavior, which is particularly common among younger users.
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