Hi, my name’s Ross. I’m the new Content Specialist at Border Crossing UX, and I’m going to give you a little bit of a backstage tour of the Edinburgh HQ.
To start things off, these are the people you need to know:
- Managing Director Esther Stringer is the key point of contact for clients, and ensures that the business runs successfully.
- UX Director François Roshdy is the company founder, and champions end users and their needs.
- Marketing Consultant Rebecca Nurlu is a new member of staff, like me. You’ll be seeing a lot more of her work in future.
Our skills complement each other, and together we can handle a broad range of issues. The team is effectively positioned to quickly respond to issues that much larger organisations cannot tackle themselves.
The main office is in Leith, Edinburgh; in the Shore, which is currently going through a period of urban renewal. Packed with great places to eat, and some classy independent shops; it’s a really nice place to work. And that’s reflected by the fact that there are a lot of small tech businesses based here.
It’s a great little office, with an equal division between desks, breakout areas and more formal meeting spaces. The shelves are lined with books, and everyone is encouraged to pull up an armchair and learn – and pass on what they’ve learned; education and training is an important part of working here. And with greenery all around the office, it really feels like a place to grow and develop.
How does it all work?
At the heart of everything, Border Crossing UX focuses on what the end user needs. We do everything we can to ensure that the target audience comes away feeling positive, having achieved their goals. We do this by working with clients, identifying their requirements, building potential solutions, and testing them until we have the best answer for the problem.
One of the great things about working with Esther and Francois is their keenness to let us get stuck in. Less than a week after we walked through the door, both Rebecca and I started working on client projects. We’ve hit the ground running, and it has been really encouraging to feel the trust and responsibility that has been placed on us.
It’s an exciting time at Border Crossing UX HQ, with only more growth planned ahead as we continue to onboard new talent.