Here’s a list of the links we’ve come across and bookmarked this week. Click the “continue reading” link below – they’re definitely worth a read!
User research
Consumer Barometer 2013 (Google)
The Ethics of UX Research (UX Booth)
Demonstrate Thinking Aloud by Showing Users a Video (Nielsen Norman Group)
Business
Pew Internet Research: 15 theses about the digital future in 2025 (Putting People First)
What a Difference a Lab Day Makes (UX Booth)
Design
Some Dark Patterns now illegal in UK – interview with Heather Burns (90% of Everything)
Maximize the Content-to-Chrome Ratio, Not the Amount of Content on Screen (Nielsen Norman Group)
Mobile as a Medium: an Interview with Luke Wroblewski (UIE)
Introduction to the Methodology of Service Design (Service Design Toolkit)
Putting The User In User Experience (Source)
The Truth About Cart Abandonment (Smart Insights)
Faceted Sorting – A New Method for Sorting Search Results (Baymard Institute)
Tools
Customer feedback (Gut Check)
Five Second Test (Usability Hub)
Online video
Latest List Of Vendors In The Content Delivery Ecosystem (Dan Rayburn)
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