World-class experiences are built on data and insights garnered from real people. By providing us with their data, people are trusting us to protect it, use it ethically, and appropriately.
In a landscape where cyber threats are evolving daily, ensuring the data we are trusted with is safe and secure is more than legal compliance or best practice; it is our unwavering commitment to absolute digital trust.
That is why, we are proud to announce that, for the fifth consecutive year, we have successfully renewed our Cyber Essentials certification.
Strengthening our foundations
Data Protection is a foundational stone of our research and experience practice. By reaching this 5-year milestone, we continue to demonstrate:
- Active Defence: We implement robust technical controls to protect against the most common cyber-attacks.
- Data Integrity: We safeguard the confidentiality of the sensitive information we handle, particularly for our public sector and healthcare partners.
- Reliability: We ensure that our digital environments remain available and secure, providing a “safe harbor” for complex projects.
Sustaining high standards
As a supplier under the Crown Commercial Services and the Scottish Government’s Procurement and Property Directorate, this certification is a prerequisite for the work we do. However, our approach goes beyond the mandatory.
We once again partnered with the experts at Assure Technical to audit our systems. Their rigorous assessment ensures our internal processes stays up to date with the latest threats and risk mitigations.
“Five years of continuous certification isn’t just a badge; it’s a reflection of our internal culture. We treat our clients’ data with the same rigor we apply to our user research: with precision, care, and a focus on long-term safety.”
Esther Stringer, Research Director
What this means
Whether you are a long-term client or wanting to start a new working relationship, this renewal ensures that Border Crossing UX remains a cyber secure strategic partner.
For more information about our commitment to data privacy and how we handle data please refer to our legal, governance, and compliance section.
