We focus on the people you need to reach, convert, and retain.

For over 10 years, our user centred approach has helped companies respond to changes in human behaviour and profit from technology.

Clients choose us to:

Evaluate


Objectively assess products, services, and experiences.

Improve


Radically optimise cross-channel journeys and experiences.

Explore


Investigate and solve complex business problems.

Launch


Rapidly develop, test, and launch new value propositions.

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Latest posts

Border Crossing UX signs the MRS Climate Pledge

Even though we’re a micro-company we’ve always been committed to operating a sustainable and environmentally responsible company. Over the past 15-years this has influenced everything. From the clients we’ve worked with, to the coffee we buy.

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A designers takeaway from UX Scotland 2024

After some reflection, here is my summary, takeaways and Sketchnotes that were captured on how my three days at UX Scotland 2024 went. Getting the chance to attend another year as well as be a part of the sponsors for UX Scotland, I was very excited to see what this year had in store for the three days.

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The speaker and slides during the "Clinicians in pain: Diagnosing and treating problem tech in A&E" case study presentation.

Human connection through user-centred design

At Border Crossing UX we deeply care about making sure any service we work on is as simple to use as possible and quickly meets the need of the user. This is especially important for people dealing with potentially frustrating or stressful situations. 

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