Work with us
Public sector clients can save time by contracting our services through the following procurement frameworks and dynamic purchasing systems:
Crown Commercial Services
Agreement ID:
RM1043.8
Through this framework, Central Government, Charities, Education, Health, Local authority, Blue light (police, fire, ambulance, search and rescue) and devolved administrations can find suppliers who can design, build, and provide clearly defined bespoke digital projects and services, using an agile approach.
These digital projects can be provided by a single expert or by a team of experts.
You can also use this agreement to find:
- Studio space to conduct user research
- Users with the appropriate characteristics to test your service
This new agreement will run alongside RM6263 Digital Specialists and Programmes. Together they will replace RM1043.7 Digital Outcomes and Specialists 5.
What you can buy:
Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.
Hire studio space in which to conduct user research activity.
Lot 3 User Research Participants
Find users with the required attributes and characteristics to test a digital product or service.
How to buy:
The Digital Outcomes 6 framework can only be awarded through further competition via the Digital Marketplace and cannot be awarded directly. For a full guide on the purchasing process, download the Crown Commercial Service RM1043.8 Buyer guide.
Agreement ID:
RM6237
If you are a public sector buyer, the Low value purchase system (LVPS) agreement offers a simple, efficient route to a wide range of suppliers of common goods and services for below threshold contracts. With LVPS, you can run a mini-competition to select a supplier. There is also the option to direct award, you will need to ensure compliance with your corporate procurement policy.
What you can buy:
You can access our research and consultancy services via this system.
How to buy:
Learn more about purchasing via the Low value purchase system.
The Scottish Government’s Procurement and Property Directorate
The Scottish Government’s Dynamic Purchasing System (DPS) 2.0 for Digital Technology Services provides a ‘straightforward and flexible route to market for all Scottish public sector organisations seeking assistance with digital projects, digital resources and cyber security processes’.
The service is used by a broad range of public sector organisations including; central government, health, local authorities, universities and colleges, third sector organisations and other public bodies.
What you can buy:
Our services are available via:
Lot 1:
Digital technology services
These digital projects will have known outcomes, objectives; deliverables; milestones and identified methodologies and are likely to involve some or all of the following:
Digital transformation projects, Digital/Online services, User research, User experience design, Content design, and Service design.
Lot 2:
Digital technology resources
The digital resources lot is expected to provide access to a diverse range of skills and expertise in support of digital technology services. Examples of likely roles include: Digital specialists, Project and programme managers, User researchers, Digital service designers, Business analysts, Solutions architects and other specialist roles.
How to buy:
For more information on how to access and use the system please refer to The Scottish Government’s guidance for public sector organisations.
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What our clients think
“We really value Border Crossing UX’s positivity and friendliness along with their ability to understand, capture, and deliver exactly what’s required.”
“We have worked with Border Crossing UX for three years now on various projects. They truly understand how to help deliver a world-class user experience. Working with them is an absolute pleasure.”
“NHS 24 needed to complete a product deep dive which covered a number of areas. I cannot recommend them enough to anyone considering how to drive forward their digital ambitions and develop greater user insight across their digital estate and transformation strategies.”
“Border Crossing UX provided the expertise and support the National Galleries of Scotland needed and have become a trusted supplier.”
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Let’s kick things off with a chat.