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User experience specialists

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We focus on the people you need to reach, convert, and retain.

For over 10 years, our user centred approach has helped companies respond to changes in human behaviour and profit from technology.

Forward-thinking people choose us to:

Evaluate

Objectively assess products, services, and experiences.

Explore

Investigate and solve complex business problems.

Improve

Radically optimise cross-channel customer journeys.

Accelerate

Rapidly develop, test, and launch new value propositions.

Trusted by

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National Galleries of Scotland Logo
Webhelp Logo
Cuba Casa Logo
CGI Logo
Lothian Buses Logo
Cricket Scotland Logo
University of the West of Scotland Logo
Lockton Logo
NHS 24 Logo
NHS Scotland Logo
Digital Contact Logo
The University of Edinburgh Logo
Edinburgh Bus Tours Logo
Business Gateway Logo
Digital Boutique Logo

Featured work

Want to work with us too?

Discuss your goals and requirements with a user experience specialist.

What our clients think

Our space and facilities

We’ve created the perfect space to conduct user research and collaborative design.

Latest posts

Why UX Design deserves recognition and is valuable? 819 1024 Border Crossing UX

Why UX Design deserves recognition and is valuable?

If it wasn’t for the Foundation Apprenticeship work placement with Border Crossing UX, I would have no awareness about what User Experience is. I would not acknowledge that there are UX Designers behind scenes of every great website and app. I just assumed organisations set a website up for their company, I had no idea…

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Why User Experience is significant? 740 540 Border Crossing UX

Why User Experience is significant?

Here at Border Crossing UX we’ve had a wonderful opportunity to run a foundation apprenticeship work placement in Business and Skills for Edinburgh College. Over the last 3 months, we’ve been working with Tanisha Rahman on developing her research, communication, marketing, and business skills. Why is User Experience Significant? For her final project, Tanisha decided…

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Digital Outcomes and Specialists 5 Framework 600 447 Border Crossing UX

Digital Outcomes and Specialists 5 Framework

Our application to continue as a named supplier across all four lots, (digital outcomes, digital specialists, user research studios and user research participant recruitment), of the Crown Commercial Service’s Digital Outcomes and Specialists 5 framework has been accepted.

read more about Digital Outcomes and Specialists 5 Framework
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