User experience specialists

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We focus on the people you need to reach, convert, and retain.

For over 10 years, our user centred approach has helped companies respond to changes in human behaviour and profit from technology.

Forward-thinking people choose us to:

Evaluate

Objectively assess products, services, and experiences.

Explore

Investigate and solve complex business problems.

Improve

Radically optimise cross-channel journeys and experiences.

Accelerate

Rapidly develop, test, and launch new value propositions.

Trusted by

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National Galleries of Scotland Logo
Webhelp Logo
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Lothian Buses Logo
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University of the West of Scotland Logo
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NHS Scotland Logo
Digital Contact Logo
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Edinburgh Bus Tours Logo
Business Gateway Logo
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Featured work

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Discuss your goals and requirements with a user experience specialist.

What our clients think

Our space and facilities

We’ve created the perfect space to conduct user research and collaborative design.

Latest posts

Evaluating your content library & why it matters 1920 640 Border Crossing UX

Evaluating your content library & why it matters

Over the years we’ve worked with clients who have had some truly massive digital content libraries. In some instances, these are a genuine asset. There is a clear content strategy and legacy content is well maintained. This often results in a clear competitive advantage.

read more about Evaluating your content library & why it matters
The power of lightning talks & how to get them right 1920 1400 Border Crossing UX

The power of lightning talks & how to get them right

Lightning talks are a brilliant way to harness and share internal and external expertise. If you’ve participated in a research or design sprint before, then you’ll know how powerful a good lightning talk can be. Done right, they should inspire and inform “how might we” brainstorming sessions, as well as help energise and align participants.

read more about The power of lightning talks & how to get them right
Technology cycles, Smartphones & What’s coming next 1920 1091 Border Crossing UX

Technology cycles, Smartphones & What’s coming next

Industries, business models, products and services evolve over time. As the product lifecycle and S-curves depict, they tend to go through a predictable cycle of innovation, adoption, growth, maturity, and eventual decline. Gartner’s Hype Cycle explores the first of these stages in greater detail…

read more about Technology cycles, Smartphones & What’s coming next
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