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Focus on the people you need to reach, convert, and retain

For over 10 years, our user centred approach has helped companies respond to changes in human behaviour and profit from technology.

Forward-thinking people choose us to:

Evaluate

Objectively assess products, services, and experiences.

Explore

Investigate and solve complex business problems.

Improve

Radically optimise cross-channel customer journeys.

Accelerate

Rapidly develop, test, and launch new value propositions.

UX Design Services

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Featured work

Enhance rural communities

NWG Innovation Festival 2019

Increase client engagement and retention

Lockton Companies

Improve how people plan their visit

National Galleries of Scotland

Optimise key digital products & services

NHS 24

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What our clients think

Border Crossing UX spent a great deal of time canvassing opinion, not merely from us the client but from other stakeholders, to genuinely understand the nature of the brief. This was particularly important to us. The technical delivery was excellent but the softer, message-sharing side, was even better.

Malcolm Cannon - CEO, Cricket Scotland

We have worked with Border Crossing UX for three years now on various projects. They truly understand how to help deliver a world-class user experience. Working with them is an absolute pleasure.

John McEvoy - Digital Designer, Lothian Buses

NHS 24 needed to complete a product deep dive which covered a number of areas. I cannot recommend them enough to anyone considering how to drive forward their digital ambitions and develop greater user insight across their digital estate and transformation strategies.

Kevin Hutchison - Development & Content Manager, NHS 24

Border Crossing UX provided the expertise and support the National Galleries of Scotland needed and have become a trusted supplier.

Jo Coomber - Director of Public Engagement, National Galleries of Scotland

Border Crossing UX get right inside the mind-set of your clients and work with utter dedication to deliver the results your business needs.

Calum MacLean - Risk Manager, Lockton Companies

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We’ve created the perfect space to conduct user research and collaborative design.

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Latest posts

Innovation Festival 2019: Enabling the Rural Revolution https://bordercrossingux.com/wp-content/uploads/2019/06/user_experience_design.jpeg 1836 940 Border Crossing UX Border Crossing UX https://bordercrossingux.com/wp-content/uploads/2019/06/user_experience_design.jpeg August 19, 2019 September 12, 2019

August 19, 2019

Innovation Festival 2019: Enabling the Rural Revolution

For the 3rd year running, CGI has invited us to design and co-facilitate their design sprint at the Northumbrian Water Group (NWG) Innovation Festival. We’ll be exploring: ‘How Might We enhance rural communities and the environment using emerging technologies?’

Why Digital Transformations fail (and how to stop them)

Digital Transformation is no longer the new kid on the block. But the need to deliver a transformation efficiently and effectively has never been more important. That’s why I was pleased to see the immense turnout for DIGIT.FYI’s 4th Annual Digital Transformation Conference.

Festive opening hours at Border Crossing UX 2018

2018 has been a great year and we’d like to say a massive thank you to all our wonderful Clients, Collaborators, Partners and Friends. We’ve worked on some great projects this year and with some great people across sectors and have solved some truly interesting business challenges.

User experience specialists