User experience specialists


Focus on the people you need to reach, convert, and retain

For over 10 years, our user centred approach has helped companies respond to changes in human behaviour and profit from technology.

Forward-thinking people choose us to:


Objectively assess products, services, and experiences.


Investigate and solve complex business problems.


Radically optimise cross-channel customer journeys.


Rapidly develop, test, and launch new value propositions.

Trusted by

The Scottish Government Logo
National Galleries of Scotland logo
Webhelp logo
Cuba Casa Logo black
CGI logo
Cricket Scotland Logo
University West of Scotland
NHS 24 Logo
NHS Scotland Logo
Digital Contact Logo
University Edinburgh Logo
Edinburgh Bus Tours Logo
Business Gateway logo
Digital Boutique Logo

Featured work

Enhance rural communities

NWG Innovation Festival 2019

Increase client engagement and retention

Lockton Companies

Improve how people plan their visit

National Galleries of Scotland

Optimise key digital products & services

NHS 24

Want to work with us too?

Discuss your goals and requirements with a user experience specialist.

What our clients think

Our space and facilities

We’ve created the perfect space to conduct user research and collaborative design.

Latest posts

Our response to Coronavirus (COVID-19) 560 420 Border Crossing UX

Our response to Coronavirus (COVID-19)

If you’re reading this over the coming weeks we hope all is well with you, your family, friends and colleagues. Over the past few weeks we’ve been monitoring the impact of the Coronavirus. Responding to guidelines and maintaining safety is now our primary priority.

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Breakdown of DPS 2.0 Digital Technology Services
Our services are now available via the DPS for Digital Technology Services 1025 780 Border Crossing UX

Our services are now available via the DPS for Digital Technology Services

Border Crossing UX are delighted to announce that we’ve been added to Scottish Procurement’s DPS 2.0 for Digital Technology Services Lot 1 (Digital Projects) & Lot 2 (Digital Resources).

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Certification Badges - IASME and Cyber Essentials
We’re now IASME Standard, GDPR & Cyber Essentials Certified 1000 735 Border Crossing UX

We’re now IASME Standard, GDPR & Cyber Essentials Certified

We’re delighted to announce that we’ve recently completed an important internal project. We’ve now passed the IASME Standard assessment which includes GDPR requirements as well as Cyber Essentials.

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