User experience specialists

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We focus on the people you need to reach, convert, and retain.

For over 10 years, our user centred approach has helped companies respond to changes in human behaviour and profit from technology.

Forward-thinking people choose us to:

Evaluate

Objectively assess products, services, and experiences.

Explore

Investigate and solve complex business problems.

Improve

Radically optimise cross-channel journeys and experiences.

Accelerate

Rapidly develop, test, and launch new value propositions.

Trusted by

The Scottish Government Logo
National Galleries of Scotland Logo
Webhelp Logo
Cuba Casa Logo
CGI Logo
Lothian Buses Logo
Cricket Scotland Logo
University of the West of Scotland Logo
Lockton Logo
NHS 24 Logo
NHS Scotland Logo
Digital Contact Logo
The University of Edinburgh Logo
Edinburgh Bus Tours Logo
Business Gateway Logo
Digital Boutique Logo

Featured work

Want to work with us too?

Discuss your goals and requirements with a user experience specialist.

What our clients think

Our space and facilities

We’ve created the perfect space to conduct user research and collaborative design.

Latest posts

Merry Christmas: Our highlights 2022 2016 1512 Border Crossing UX

Merry Christmas: Our highlights 2022

As another year draws to a close we wanted to wish you a Merry Christmas and a Happy New Year from all of us Border Crossing UX. We also thought we’d take this opportunity to share our hightlights of 2022…

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What I learned about UX in my year at Border Crossing UX 2560 1707 Border Crossing UX

What I learned about UX in my year at Border Crossing UX

The 17th of November officially marked my one-year anniversary at Border Crossing UX. As the Marketing Specialist here, my role did not require prior UX experience, though it did require an understanding of general user experience principles and many transferrable skills. So as a “non-UX” individual working in the UX industry, I wanted to share some of the top things I have learned during my year in UX that may be of use to others considering entering the industry.

read more about What I learned about UX in my year at Border Crossing UX
Adopting a hypothesis-led approach to design 2560 1704 Border Crossing UX

Adopting a hypothesis-led approach to design

Scientists are known for being measured, methodical and exacting in their approach. They follow a logical structure and systemise their research to obtain valid data and confident results. Following a path of enquiry has given us some of the most important discoveries of our time. We owe everything from insulin to x-rays to the scientific process that asks, “What happens if I do this?”. 

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