User experience specialists

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We focus on the people you need to reach, convert, and retain.

For over 10 years, our user centred approach has helped companies respond to changes in human behaviour and profit from technology.

Forward-thinking people choose us to:

Evaluate

Objectively assess products, services, and experiences.

Explore

Investigate and solve complex business problems.

Improve

Radically optimise cross-channel journeys and experiences.

Accelerate

Rapidly develop, test, and launch new value propositions.

Trusted by

The Scottish Government Logo
National Galleries of Scotland Logo
Webhelp Logo
Cuba Casa Logo
CGI Logo
Lothian Buses Logo
Cricket Scotland Logo
University of the West of Scotland Logo
Lockton Logo
NHS 24 Logo
NHS Scotland Logo
Digital Contact Logo
The University of Edinburgh Logo
Edinburgh Bus Tours Logo
Business Gateway Logo
Digital Boutique Logo

Featured work

Want to work with us too?

Discuss your goals and requirements with a user experience specialist.

What our clients think

Our space and facilities

We’ve created the perfect space to conduct user research and collaborative design.

Latest posts

The Marketing Society: Trendspotting Strategy Event 1536 512 Border Crossing UX

The Marketing Society: Trendspotting Strategy Event

Trendspotting is more than checking an instantaneous ranking on Twitter about hashtags and topics. Blending art and science, trendspotting has replaced the traditional marketing method of the 4 Ps: product, pricing, promotion and place. As the world around us changes, so must our strategy, weaving into the fundamental shifts in value and purpose every consumer experiences in their purchasing decisions.

read more about The Marketing Society: Trendspotting Strategy Event
Meet our new Executive Assistant: Emily Dean 1177 1584 Border Crossing UX

Meet our new Executive Assistant: Emily Dean

As our team continues to grow, we’re excited to welcome and introduce Emily Dean, our new Executive Assistant. With a wealth of experience and an incredible can-do attitude, Emily has already brought in some incredible insight to the Border Crossing UX team. We chatted to Emily to learn more about her background and to find out how the last month of working here has been.

read more about Meet our new Executive Assistant: Emily Dean
DIGIT Martech Summit 2022: Event Review 1398 1398 Border Crossing UX

DIGIT Martech Summit 2022: Event Review

We attended the Marketing Technology Summit on 10 May, hosted by DIGIT, to learn about the latest trends and technologies in Marketing – with a particular interest in how these affect the User Experience. This year’s summit focused on adapting to the customer experience and addressing their evolving expectations in the fast-shifting digital world. While…

read more about DIGIT Martech Summit 2022: Event Review
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