• Coronavirus update: We hope you are keeping safe and well. We are providing our services online, and our team is working from home. 

User experience specialists

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We focus on the people you need to reach, convert, and retain.

For over 10 years, our user centred approach has helped companies respond to changes in human behaviour and profit from technology.

Forward-thinking people choose us to:

Evaluate

Objectively assess products, services, and experiences.

Explore

Investigate and solve complex business problems.

Improve

Radically optimise cross-channel customer journeys.

Accelerate

Rapidly develop, test, and launch new value propositions.

Trusted by

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National Galleries of Scotland Logo
Webhelp Logo
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Lothian Buses Logo
Cricket Scotland Logo
University of the West of Scotland Logo
Lockton Logo
NHS 24 Logo
NHS Scotland Logo
Digital Contact Logo
The University of Edinburgh Logo
Edinburgh Bus Tours Logo
Business Gateway Logo
Digital Boutique Logo

Featured work

Want to work with us too?

Discuss your goals and requirements with a user experience specialist.

What our clients think

Our space and facilities

We’ve created the perfect space to conduct user research and collaborative design.

Latest posts

Why User Experience is significant? 740 540 Border Crossing UX

Why User Experience is significant?

Here at Border Crossing UX we’ve had a wonderful opportunity to run a foundation apprenticeship work placement in Business and Skills for Edinburgh College. Over the last 3 months, we’ve been working with Tanisha Rahman on developing her research, communication, marketing, and business skills. Why is User Experience Significant? For her final project, Tanisha decided…

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Digital Outcomes and Specialists 5 Framework 600 447 Border Crossing UX

Digital Outcomes and Specialists 5 Framework

Our application to continue as a named supplier across all four lots, (digital outcomes, digital specialists, user research studios and user research participant recruitment), of the Crown Commercial Service’s Digital Outcomes and Specialists 5 framework has been accepted.

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Merry Christmas and Festive opening hours 2020 1472 1132 Border Crossing UX

Merry Christmas and Festive opening hours 2020

As 2020 comes to a close it seems an understatement to say this has been quite a year. For all of us this has been a year of upheaval, worry and fear. But it has also been a moment to come together and appreciate each other. So, we want to say a big thank you to all our Clients, Partners and friends that have inspired, supported and collaborated with us in extraordinary circumstances over the last 12 months.

read more about Merry Christmas and Festive opening hours 2020
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