User experience specialists


Focus on the people you need to reach, convert, and retain

For over 10 years, our user centred approach has helped companies respond to changes in human behaviour and profit from technology.

Forward-thinking people choose us to:


Objectively assess products, services, and experiences.


Investigate and solve complex business problems.


Radically optimise cross-channel customer journeys.


Rapidly develop, test, and launch new value propositions.

Trusted by

The Scottish Government Logo
National Galleries of Scotland logo
Webhelp logo
Cuba Casa Logo black
CGI logo
Cricket Scotland Logo
University West of Scotland
NHS 24 Logo
NHS Scotland Logo
University Edinburgh Logo
Business Gateway logo

Featured work

Enhance rural communities

NWG Innovation Festival 2019

Increase client engagement and retention

Lockton Companies

Improve how people plan their visit

National Galleries of Scotland

Optimise key digital products & services

NHS 24

Want to work with us too?

Discuss your goals and requirements with a user experience specialist.

What our clients think

Our space and facilities

We’ve created the perfect space to conduct user research and collaborative design.

Latest posts

User Testing: Radical innovation through human insights 400 302 Border Crossing UX

User Testing: Radical innovation through human insights

On September 20th 2019 User Testing will be hosting, Radical innovation through human insights. This breakfast event will see User Testing share key insights from their recent UK financial services customer research study and panel discussion with industry leaders in CX.

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Are you heading to LBG’s ConnecTech 2019? 700 437 Border Crossing UX

Are you heading to LBG’s ConnecTech 2019?

Are you going to the Lloyds Banking Group: ConnecTech conference? Then we’ll see you there, as Border Crossing UX has been invited as a guest speaker to deliver a talk on Why UX Matters and two workshops on how to use Critical Thinking and Creative Thinking.

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Innovation Festival 2019: Enabling the Rural Revolution 1836 940 Border Crossing UX

Innovation Festival 2019: Enabling the Rural Revolution

For the 3rd year running, CGI has invited us to design and co-facilitate their design sprint at the Northumbrian Water Group (NWG) Innovation Festival. We’ll be exploring: ‘How Might We enhance rural communities and the environment using emerging technologies?’

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