The UX work we do is often invisible, but its impact is undeniable. Whilst this makes our roles at Border Crossing UX hugely fulfilling on a personal and professional level – it does make marketing our work and the outcomes we have achieved hard. So how can we market our impact when confidentiality is key?
Good working relationships are the basis of our business. That is why we are proud to sign The Aura Working Well Together Charter.
In our latest case study, find out how we worked with local charity Family Journeys to develop a new brand, internal tools and digital channels to increase their effieciency and reach.
Even though we’re a micro-company we’ve always been committed to operating a sustainable and environmentally responsible company. Over the past 15-years this has influenced everything. From the clients we’ve worked with, to the coffee we buy.
After some reflection, here is my summary, takeaways and Sketchnotes that were captured on how my three days at UX Scotland 2024 went. Getting the chance to attend another year as well as be a part of the sponsors for UX Scotland, I was very excited to see what this year had in store for the three days.
At Border Crossing UX we deeply care about making sure any service we work on is as simple to use as possible and quickly meets the need of the user. This is especially important for people dealing with potentially frustrating or stressful situations.
As the sun shines on Edinburgh that can only mean one thing – its UX Scotland time and we are delighted to be sponsoring this year’s event from the 29th -31st of May 2024. Here are our key highlights for the 3 days of amazing talks and workshops.
In this post, we’ll discuss how being a participant of a workshop can improve your facilitation skills. Any practical knowledge and expertise is strengthened by remembering what it feels like to be part of the experience. That’s why we truly think that this role reversal is something every user centred designer should regularly do.
It might seem like a bold choice to give a talk about how people don’t care about digital transformation at a Digital Transformation Summit, but as an expert in User Research, Esther Stringer knows the importance of ensuring stakeholder buy in and giving users what they really want and need – something that works. This post gives an overview of the talk and its key takeawys.
Attending Service Design in Government was extremely valuable for gaining advice, understanding and practical strategies for working within large and complex organisations.
Reflecting on Lean Agile Scotland, we wanted to take a deeper look at some of the topics from the talks. We’ve compiled a list of top recommended books endorsed by experts in the field during Lean Agile Scotland, perfect for professionals across various sectors, and invite you to explore these valuable resources with us.
In this post, we’ll provide an overview of two key outputs that were developed following an engagement event, focussing on why and how these key deliverables were produced. We’ll also detail the additional links and resources that we benefited from throughout this project.
Discuss the outcomes you need to achieve with a user experience specialist.
