This accessibility statement applies to this website: https://bordercrossingux.com. The website is operated by Border Crossing UX, the trading name of Border Crossing Media Holdings Limited.
Border Crossing UX is a private company and is not subject to the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We publish this statement voluntarily to explain the accessibility of our website and how to contact us about barriers.
We want as many people as possible to be able to use this website. We have taken steps to make the website and its content accessible, usable and understandable.
For example, you should be able to:
- Change colours, contrast levels and fonts using your browser, device or operating system settings.
- Zoom in up to 300% without text spilling off the screen.
- Navigate most of the website using only a keyboard.
- Navigate most of the website using speech recognition software.
- Listen to most of the website using a screen reader.
We have also tried to make the website text as clear and simple as possible.
If you experience any difficulty using this website, or need information in a different format, please contact us.
How accessible is this website?
We aim to conform to the Web Content Accessibility Guidelines version 2.2 AA standard.
We believe the website is largely accessible, but we know that some parts may not yet fully meet this standard. Known limitations include:
- Heading levels on some pages do not always follow a strict sequential order, which may affect users who navigate by headings with a screen reader. We are reviewing page templates and older content to address this.
- Client and partner logos that are used only as visual trust indicators are treated as decorative images, so they are not announced individually by screen readers.
- Our website forms use Cloudflare Turnstile to protect against spam, and our Contact page links to Google Maps for directions. These third-party services may not be fully accessible to all users. If a form presents a barrier, you can contact us directly by email or telephone using the details below.
We will continue to address these issues over time and will update this statement when we identify new issues or make improvements.
What we’re doing to improve the accessibility of this website
We plan to improve the accessibility of this website by:
- Improving staff awareness and skills in creating, marking up and publishing accessible website content.
- Reviewing images, links, forms and interactive elements as part of ongoing website maintenance.
- Correcting heading structure across our page templates and older articles.
- Ensuring third-party software and tools selected in future do not compromise the accessibility of the website.
- Working with third-party providers and open-source communities where appropriate to improve the tools and software that support the website.
- Regularly testing key user journeys, including navigation, contact forms and important content pages.
Alternative formats
If you need information on this website in a different format, please contact us and we will respond to your request within 1 working day:
Email: francois@bordercrossingux.com
Call: 0131 467 9227
Feedback, reporting problems and contact information
We’re always looking to improve the accessibility of this website and our services. If you encounter a problem not listed on this page, or think we could improve something, please contact us:
Email: francois@bordercrossingux.com
Call: 0131 467 9227
Last updated
This website was last tested on 13/07/2026, using a combination of automated checks (axe-core, WCAG 2.2 A and AA rulesets) and technical checks of reflow, zoom, text spacing, contrast, keyboard access and form markup.
This statement was last reviewed on 20/07/2026.