Accessibility statement

This accessibility statement applies to this website: https://bordercrossingux.com. The website is operated by Border Crossing UX, the trading name of Border Crossing Media Holdings Limited.

We want as many people as possible to be able to use this website. We have taken steps to make the website and its content accessible, usable and understandable.

For example, you should be able to:

Change colours, contrast levels and fonts using your browser, device or operating system settings.
Zoom in up to 300% without text spilling off the screen.
Navigate most of the website using only a keyboard.
Navigate most of the website using speech recognition software.
Listen to most of the website using a screen reader, including recent versions of JAWS, NVDA and VoiceOver.

We have also tried to make the website text as clear and simple as possible.

If you experience any difficulty using this website, or need information in a different format, please contact us.

How accessible is this website?

We aim to conform to the Web Content Accessibility Guidelines version 2.2 AA standard.

We believe the website is largely accessible, but we know that some parts may not yet fully meet this standard. Known limitations include:

Some users may need to use browser, device or operating system settings, or a browser extension, to customise line height, text spacing, colours or contrast.
Some internal link text may not be as clear as it could be. We will continue to review and improve link text across the website.
Some images are decorative and do not include text alternatives. We have reviewed images in use and aim to ensure that images without text alternatives are decorative or repeated visually elsewhere on the page.
Client and partner logos that are used only as visual trust indicators are treated as decorative images, so they are not announced individually by screen readers.
There is a limit to how far users can magnify the map on our contact page. We provide a separate link to directions and will consider alternative solutions when we next review this part of the website.
Some third-party tools, plugins or embedded services may not be fully accessible to all users. We will take accessibility into account when selecting or replacing third-party tools.

Some content may also not yet have been fully adapted, particularly where we are still reviewing the most appropriate technical or editorial solution.

We will continue to address these issues over time and will update this statement when we identify new issues or make improvements.

What we’re doing to improve the accessibility of this website

We plan to improve the accessibility of this website by:

Improving staff awareness and skills in creating, marking up and publishing accessible website content.
Reviewing images, links, forms and interactive elements as part of ongoing website maintenance.
Ensuring third-party software and tools selected in future do not compromise the accessibility of the website.
Working with third-party providers and open-source communities where appropriate to improve the tools and software that support the website.
Regularly testing key user journeys, including navigation, contact forms and important content pages.

Alternative formats

If you need information on this website in a different format, please contact us and we will respond to your request within 1 working day:

Email: francois@bordercrossingux.com

Call: 0131 467 9227

Feedback, reporting problems & contact information

We’re always looking to improve the accessibility of this website and our services. So, if you encounter any problems not listed on this page or think we can improve anything further please contact us by: