We solve complex business problems and design challenges.
- All Work
Rapidly validate a new business idea
We facilitated a concept development process to rapidly develop a minimal viable product to test. Having established who their primary target audience were, we then developed a simple magazine website and newsletter to test their audience’s appetite for this new publication. Working with an experienced team meant we were able to quickly design internal systems, processes, and tools for them to efficiently publish content. Post-launch, we worked with the in-house team to monetise and continuosly improve the publication.
Define a member-led strategic plan
Border Crossing UX were engaged to design and facilitate a collaborative design process that involved existing and prospective members in the definition, and validation, of a new member-led strategic plan. The output is a clear and actionable business plan that will guide the organisation’s key activities for the next 5 years.
Get the right attendees through the door
Border Crossing UX were engaged to help their in-house team focus on what needed to be done to get 1,000 registrations and a minimum of 750 people through the door on the day of their first annual event. To achieve this we had to rapidly develop a website and event app to capture registrations. We then developed a series of targeted digital and personal outreach campaigns that resulted in over 1,000 registrations, of which over 75% attended on the day. valuable registrations within 4 weeks. This ensured the event was a success for exhibitors, sponsors, and attendees.
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What our clients think
“Border Crossing UX’s diligence and patience in understanding and unpicking our business has been exemplary. Having such an honest relationship allowed us to address business challenges and meet our challenging objectives.”
“Border Crossing UX get right inside the mind-set of your clients and work with utter dedication to deliver the results your business needs.”
“Border Crossing UX provided the expertise and support the National Galleries of Scotland needed and have become a trusted supplier.”
“NHS 24 needed to complete a product deep dive which covered a number of areas. I cannot recommend them enough to anyone considering how to drive forward their digital ambitions and develop greater user insight across their digital estate and transformation strategies.”
“We have worked with Border Crossing UX for three years now on various projects. They truly understand how to help deliver a world-class user experience. Working with them is an absolute pleasure.”