Work with us
Public sector clients can save time by contracting our services through the following procurement frameworks and dynamic purchasing systems:
Crown Commercial Services
Agreement ID:
RM6126
The Research and Insights DPS has been established to enable government and public sector organisations to commission social, economic and market research, including behavioural insights and media monitoring and analysis services, for projects of all sizes and values.
It is accessible via a Dynamic Purchasing System (DPS) which suppliers can join at any time.
What you can buy
The Research and insights DPS is organised into a structure of high level filters, with additional sub-filters. The four main filters are:
Subject area:
- Agriculture, fishing, and food
- Business, finance, and the economy
- Crime and justice
- Culture, media, and sport
- Education, training, and employment
- Health, public services, and society
- Science, technology, engineering, and manufacturing
Research methods:
- Analysis and modelling
- Data collection (general, quantitative, and qualitative)
- Evaluation and evidence synthesis
- Experiments and trials
- Physical sampling / surveys
- Research specialisms
- Sample design / source
Target participants:
- Business and the economy
- Education, training, and employment
- Place of residence / tenure
- Professionals
- Socio-economic
- Specialist groups
- Transport users
Location:
- UK
- British Overseas Territories
- Commonwealth
- Crown Dependencies
- EU
- International
You can find and download the full list from the Research & Insights webpage, under the documents tab, entitled ‘Scope overview and service filters’.
How to buy
For information on how to register as a buyer, select appointed suppliers, run a competition, and award a contract:
Visit: Crown Commercial Service website
Download: RM6126 Guide to buying marketing communications and research services
Download: RM6126 Buyer guide
Download: RM6126 Scope overview and service filters
Download: RM6126 CPV codes
Agreement ID:
RM6124
The aim of the Communications Marketplace is to help UK government and public sector bodies run public service campaigns by providing access to a wide range of specialist marketing and communications services.
The agreement uses a Dynamic Purchasing System (DPS) with a filtering system to help identify a shortlist of relevant agencies to invite to competition.
What you can buy
The agreement covers:
- Creative development
- Direct marketing
- Sponsorship
- Events
- Production
- Public Relations (PR)
- Social marketing and emerging channels
- Campaign coordination
- Marketing and advertising technology advice
- Data science
- In-house agency services
- Recruitment advertising
- Partnerships
- Content aggregation marketing
- Marketing and communications strategy
- Marketing strategic advice and consultancy
- Data provision, management and augmentation
- Internal communications and engagement
- Innovation and experience.
How to buy
For information on how to register as a buyer, select appointed suppliers, run a competition, and award a contract:
Visit: Crown Commercial Service website
Download: RM6124 Guide to buying marketing communication and research services
Download: RM6124 Buyer guide
Download: RM6124 Scope overview and specification
Download: RM6124 Scope overview filters
Agreement ID:
RM1043.8
Through this framework, Central Government, Charities, Education, Health, Local authority, Blue light (police, fire, ambulance, search and rescue) and devolved administrations can find suppliers who can design, build, and provide clearly defined bespoke digital projects and services, using an agile approach.
These digital projects can be provided by a single expert or by a team of experts.
You can also use this agreement to find:
- Studio space to conduct user research
- Users with the appropriate characteristics to test your service
This new agreement will run alongside RM6263 Digital Specialists and Programmes. Together they will replace RM1043.7 Digital Outcomes and Specialists 5.
What you can buy
Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.
Hire studio space in which to conduct user research activity.
Lot 3 User Research Participants
Find users with the required attributes and characteristics to test a digital product or service.
How to buy
The Digital Outcomes 6 framework can only be awarded through further competition via the Digital Marketplace and cannot be awarded directly. For a full guide on the purchasing process, download the Crown Commercial Service RM1043.8 Buyer guide.
Agreement ID:
RM6237
If you are a public sector buyer, the Low value purchase system (LVPS) agreement offers a simple, efficient route to a wide range of suppliers of common goods and services for below threshold contracts. With LVPS, you can run a mini-competition to select a supplier. There is also the option to direct award, you will need to ensure compliance with your corporate procurement policy.
What you can buy
You can access our research and consultancy services via this system.
How to buy
Learn more about purchasing via the Low value purchase system.
The Scottish Government’s Procurement and Property Directorate
This dynamic purchasing system (DPS), is for the provision of digital technology and cyber services (DTCS). It replaces the DPS 2.0 for digital and technology services which expired in March 2023. This dynamic purchasing system to continue to provide Scottish public sector and third sector bodies with a quick route to market for digital technology and cyber security services.
The service is used by a broad range of public sector organisations including; central government, health, local authorities, universities and colleges, third sector organisations and other public bodies.
Our services are available via:
Lot 2: Digital technology resources
The digital resources lot is expected to provide access to a diverse range of skills and expertise in support of digital technology services. This lot is focused on Digital specialists/resources, project/programme managers, data
specialists, etc, such as:
- Digital specialists
- Project/Programme managers
- User researchers
- Business analysts
- Solution architects
- Data modelling
- Digital consultants.
Lot 3: Digital training services
This lot is focused on digital training services and bespoke development such as:
- standard ICT training courses
- project management training
- off the shelf training packages for commonly used applications such as Microsoft 365
- bespoke training development services
- training analysis and strategy development
- train the trainer services
- individual training coaches and train the trainer.
How to buy
For more information on how to access and use the system please refer to the Digital technology and cyber services DPS: Buyer’s guide.
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What our clients think
“We really value Border Crossing UX’s positivity and friendliness along with their ability to understand, capture, and deliver exactly what’s required.”
“We have worked with Border Crossing UX for three years now on various projects. They truly understand how to help deliver a world-class user experience. Working with them is an absolute pleasure.”
“NHS 24 needed to complete a product deep dive which covered a number of areas. I cannot recommend them enough to anyone considering how to drive forward their digital ambitions and develop greater user insight across their digital estate and transformation strategies.”
“Border Crossing UX provided the expertise and support the National Galleries of Scotland needed and have become a trusted supplier.”
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