Happy Christmas from the team - Border Crossing UX

As another strange year draws to a close, we would like to wish you all a safe and incredibly Happy Christmas. And most importantly, a massive thank everyone who has made 2021 a special year at Border Crossing UX, despite the tough context.

Reflections of 2021

Normally, at this time of year we would be reflecting on our performance as an organisation. But I find myself reflecting on a wider field. As more so than ever this year it has been our relationships with Clients, Partners, new team members and friends that have made this year truly special. Despite holding < 1% of our meetings and workshops in person, we have never worked so openly and collaboratively across multiple organisations around the world.

So, a big thank you to all those people we have worked with on Teams, Zoom, Google Hangouts or IRL. It has been your friendly faces, fascinating challenges and empathy that made what could have been a difficult year into a special year. One where together, we made a real difference by:

Improving the user experience for >50,000 medical and dental professionals across the UK
Launching 12 new value propositions
Solving 99 business and user problems
Working with 23 in-house teams
Using 1 process: User centred design.

Looking forward to 2022

It may seem strange considering the current uncertainty, but we really are looking forward to 2022 at Border Crossing UX both on a local and global level. The progress made at COP 26 has given us a renewed sense of hope for the future. Seeing people from around the world come together to tackle the Climate Crisis renewed our belief that through collaboration and cooperation we can do amazing things. And it inspired us to put together our own list of simple steps that we can all take to make our future more sustainable.

This will be our focus for next year, not just improving user experience but making sure we deliver truly sustainable experiences too. So, together, we can create a better world for everyone.