Our News

Our News

Our response to Coronavirus (COVID-19)

Our response to Coronavirus (COVID-19) 560 420 Border Crossing UX

If you’re reading this over the coming weeks we hope all is well with you, your family, friends and colleagues. Over the past few weeks we’ve been monitoring the impact of the Coronavirus. Responding to guidelines and maintaining safety is now our primary priority.

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Our services are now available via the DPS for Digital Technology Services

Our services are now available via the DPS for Digital Technology Services 1025 780 Border Crossing UX

Border Crossing UX are delighted to announce that we’ve been added to Scottish Procurement’s DPS 2.0 for Digital Technology Services Lot 1 (Digital Projects) & Lot 2 (Digital Resources).

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We’re now IASME Standard, GDPR & Cyber Essentials Certified

We’re now IASME Standard, GDPR & Cyber Essentials Certified 1000 735 Border Crossing UX

We’re delighted to announce that we’ve recently completed an important internal project. We’ve now passed the IASME Standard assessment which includes GDPR requirements as well as Cyber Essentials.

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Thank you for an awesome 2019 from Border Crossing UX

Thank you for an awesome 2019 from Border Crossing UX 1040 720 Border Crossing UX

2019 has been quite a year. Despite everything that’s going on in the World, we’ve had one of our strongest financial year’s. So, we’d like thank all of our amazing clients, partners and friends – you’ve made it a truly spectacular year!

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Our Services are now available via the Digital Marketplace

Our Services are now available via the Digital Marketplace 600 447 Border Crossing UX

We are delighted to be named as a supplier on Crown Commercial Service’s Digital Outcomes and Specialists 4 framework. The aim of this framework is to facilitate the digital transformation of public sector services.

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Innovation Festival 2019: Enabling the Rural Revolution

Innovation Festival 2019: Enabling the Rural Revolution 1836 940 Border Crossing UX

For the 3rd year running, CGI has invited us to design and co-facilitate their design sprint at the Northumbrian Water Group (NWG) Innovation Festival. We’ll be exploring: ‘How Might We enhance rural communities and the environment using emerging technologies?’

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Festive opening hours at Border Crossing UX 2018

Festive opening hours at Border Crossing UX 2018 1920 1440 Border Crossing UX

2018 has been a great year and we’d like to say a massive thank you to all our wonderful Clients, Collaborators, Partners and Friends. We’ve worked on some great projects this year and with some great people across sectors and have solved some truly interesting business challenges.

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What we’ve been up to at Border Crossing UX in 2018

What we’ve been up to at Border Crossing UX in 2018 1920 1440 Border Crossing UX

2018 has been an incredibly busy year for us. Which is why we’ve been looking forward to the Summer, as it’s normally a bit quieter. But not this year … we’ve been flat out with projects, talks and festivals! So, here’s our latest round-up.

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Turing Talks 2017 – using technology for good

Turing Talks 2017 – using technology for good 860 490 Border Crossing UX

The Turing Talks took place last month. A day packed with disruptive insight that challenged attendees to think differently. As proud sponsors of the conference and the Turing Trust, there was no chance we were going to miss this event!

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Supporting Strathclyde University Chamber Choir

Supporting Strathclyde University Chamber Choir 305 227 Border Crossing UX

Strathclyde University Chamber Choir is a Glasgow-based charity boasting European performances and live BBC Radio broadcasts. They wanted to reach a larger audience online. We worked with them to help their music reach more people.

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Merry Christmas 2016 from Border Crossing UX

Merry Christmas 2016 from Border Crossing UX 860 489 Border Crossing UX

Merry Christmas 2016! It has been a mixed year for us at Border Crossing UX, a year of change in business and environment. 2016 for us was a year of growth, development and a lot of hard work! We are focusing on our achievements during this festive time.

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Summer 2016 – What We’ve Been Up To @ Border Crossing UX

Summer 2016 – What We’ve Been Up To @ Border Crossing UX 860 489 Border Crossing UX

Its Summer 2016 and normally, we look forward to this quiet quarter, but this year seems to have been busier than ever. We were sorely disappointed with the result of Brexit – but we decided to make some bold and positive changes.

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Join us for a drink at UX Scotland’s social evening

Join us for a drink at UX Scotland’s social evening 860 489 Border Crossing UX

Having been on the panel since 2013, we’re proud to be sponsoring the infamous UX Scotland Hemma Bar party! Join us for the post-conference social event, on Thursday 9th June 2016. Your choice of the finest drinks, Smorgasbord and fab people.

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Our News: UX Scotland 2016 and Border Crossing Media

Our News: UX Scotland 2016 and Border Crossing Media 150 150 Border Crossing UX

It’s that time again, UX Scotland 2016 is just around the corner. This year it has been extended to 4 awesome days of talks and workshops. As UX Scotland is a must-attend event for us. So we’re absolutely thrilled to sponsor this year.

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What we’ve been up to at Border Crossing Media (May 2016)

What we’ve been up to at Border Crossing Media (May 2016) 860 489 Border Crossing UX

As usual we have been hard at it with new staff, office moves, talks and presentations at Digital Transformation and EventIt, and plenty of client work for NHS 24, FutureScot, Edinburgh Designs and RBGE . Here is our round-up of news.

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Mobile User Experience (UX) for Journey Planning Apps

Mobile User Experience (UX) for Journey Planning Apps 1120 1120 Border Crossing UX

The latest versions of Transport for Edinburgh’s (TfE) journey planning apps are available to download from the App Store and Google Play. Shameless plugs aside we wanted to share what it’s been like working with Lothian Buses’ team.

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Merry Christmas and Thanks for an Awesome 2015!

Merry Christmas and Thanks for an Awesome 2015! 596 836 Border Crossing UX

Merry Christmas and thank you for an amazing 2015! It has been a busy year for us at Border Crossing Media with some really exciting work, great clients and some really fun events. We wanted to take a moment to thank all of you.

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Service Design for SANTA Inc pt. 4 – The Big Man

Service Design for SANTA Inc pt. 4 – The Big Man 1920 1091 Border Crossing UX

With only 2 days until the big event we had to share the big man’s persona from our Service Design workshop. With more names than most, and nearly a millennium of spreading goodwill at Christmas, Santa Claus needs to stay on top of his game.

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Service Design for SANTA Inc pt.3 – Production Crew

Service Design for SANTA Inc pt.3 – Production Crew 1920 1091 Border Crossing UX

You may not have heard of our third persona from SANTA Inc. But believe me, without this guy, noone would get their presents on time – if ever! Bernard has a tricky job, keeping his team of over 1,000 elves productive and focused.

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Service Design for SANTA Inc. pt. 2 – COO Mrs Claus

Service Design for SANTA Inc. pt. 2 – COO Mrs Claus 1920 1091 Border Crossing UX

Ensuring success as the number 1 Christmas provider for nice children year on year requires strength in leadership and a strong head for numbers. Our second interview was with our project sponsor Mrs Claus.

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Service design for SANTA Inc. – Rudolf from Logistics

Service design for SANTA Inc. – Rudolf from Logistics 1920 1091 Border Crossing UX

This autumn we were commissioned by a family company run out of the North Pole. Whilst they have been delivering Christmas cheer for centuries they were concerned by the wave of internet disruption to their traditional business model.

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Service Design for the Business Gateway Edinburgh

Service Design for the Business Gateway Edinburgh 600 418 Border Crossing UX

The Business Gateway wanted to identify how they could deliver the most relevant products, services and support to micro-businesses in Edinburgh. We helped them map and design better services for these key Clients.

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Our work: What we’ve been up to November 2015

Our work: What we’ve been up to November 2015 1920 902 Border Crossing UX

Its been really hectic here at Border Crossing Media. From exciting new projects to last-minute presentations, we’ve been up to a strange mix of things over the past few months. So, here’s an overview of what we’ve been working on.

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Long term care revolution – ready for the challenge?

Long term care revolution – ready for the challenge? 150 150 Border Crossing UX

Last week I was fortunate to be part of something new. Something I hope to be big, something I know will change our world: The long term care revolution. And now I’m going to challenge you to become part of that too.

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Merry Christmas And Happy 2015

Merry Christmas And Happy 2015 150 150 Border Crossing UX
Merry Christmas and a Happy New Year from all of us at Border Crossing Media. What a year 2014 has been! We’d like to thank all of our clients, friends and family for helping us have such a momentous year. It really wouldn’t have been possible without you all!   Out of office We’ll be [...]read more

User Research and Testing with Children

User Research and Testing with Children 150 150 Border Crossing UX
Remember the old adage: "Never work with animals or children"? Well in the second of my collaborative tutorials with Claudio Franco Pires at UX Scotland we gave a high-level over view of how to successfully conduct user research and testing with children. The full slide set can be found here on the UX Scotland's Lanyrd [...]read more

UX Gamer Acquisition, Retention and Conversion

UX Gamer Acquisition, Retention and Conversion 150 150 Border Crossing UX
This year at UX Scotland 2014 I had the pleasure of collaborating on two tutorials with the fabulous Claudio Pires Franco,  Senior Research Manager - Games and Media for Dubit. The first of our tutorials was based on a subject close to Claudio's heart: UX for Gamer Acquisition, Retention and Conversion. If you missed the [...]read more

Events in July

Events in July 150 150 Border Crossing UX
Here's a round-up of the local events we'd love to attend over the coming month. We've also included UXPA London 2014 as if you can this really is a must-attend event. 7 July: Seedcamp Preparation Workshop To help startups prepare their proposals for Mini Seedcamp Edinburgh in August, CodeBase is running a one day Seedcamp Preparation Workshop [...]read more

Thanks to all for UX Scotland 2014

Thanks to all for UX Scotland 2014 150 150 Border Crossing UX
UX Scotland was back in Edinburgh and it was every bit as good as last year. It was great to run into familiar faces and make new friends - I’m always blown away by how warm and welcoming our small community is. Spread across two days the conference programme was really good. The keynotes this [...]read more

UX Scotland is just around the corner

UX Scotland is just around the corner 150 150 Border Crossing UX
UX Scotland 2014 kicks off in a couple of weeks with a series of workshops which will be followed by the 2 day conference. Last year’s conference was a great experience; much was learnt and many friends were made. So fingers crossed this year's conference is every bit as good as the last one! As [...]read more

Learn How To Improve Your Website

Learn How To Improve Your Website 150 150 Border Crossing UX
The Edinburgh Chamber of Commerce have confirmed that our next Plan to Succeed: Learn How to Improve Your Website training course, will be held on Monday 23rd of June. You should attend this course if you: Are involved with the management of your company website Want to improve your website or need to build a new website Want [...]read more

Events in June

Events in June 150 150 Border Crossing UX
June is going to be a busy month as it's rammed full of events we'd love to attend. We won't be attending them all but we'll certainly be at UX Scotland 2014 so if you're heading to that do let us know! Lean UX Bootcamp Date: Wednesday 4th June 2014, 09:00 - 17:00 Venue: Edinburgh [...]read more

UX Scotland Here We Come

UX Scotland Here We Come 150 150 Border Crossing UX
UX Scotland 2014 announced their call for speakers a few months ago. Even though things have been incredibly hectic of late we knew we had to make the time to get something together for this year’s conference. Now that the conference programme has been confirmed we’re delighted to announce that our very own Esther and Claudio [...]read more

Events in May

Events in May 150 150 Border Crossing UX
Here's a couple of local events we'd like to attend over the coming weeks. Check out the descriptions to learn more and follow the links provided to reserve your tickets. Drupal Camp Scotland Date: Friday 9th - Saturday 10th May 2014, 0900 - 17:00 Venue: Edinburgh Training and Conference Venue, 16 St Mary's Street Edinburgh [...]read more

UX Training: Border Crossing Media teams up with Edinburgh Chamber of Commerce

UX Training: Border Crossing Media teams up with Edinburgh Chamber of Commerce 150 150 Border Crossing UX
The Edinburgh Chamber of Commerce delivers a broad range of training courses and services aimed at SME's. They recently announced that they were looking to develop some new training and development courses. The timing couldn’t have been better as we received the email on our way back from delivering an intensive one-day training session for one [...]read more

Festive Opening Hours

Festive Opening Hours 150 150 Border Crossing UX
Merry Christmas!!!! After a busy year at Border Crossing Media we hope that you are looking forward to the break as much as we are. Our opening hours for the festive period are: Date Opening times Monday 23rd of December 2013 9am - 5pm Tuesday 24th of December 2013 9am – 12pm Wednesday 25th of [...]read more

Zhong Guan Cun DCIA visit to the Creative Exchange

Zhong Guan Cun DCIA visit to the Creative Exchange 860 489 Border Crossing UX
Last Monday we were lucky to have a delegation from China visit the Creative Exchange which included representatives from the Beijing Municipal Commission of Commerce and the Zhong-Guan-Cun Digital Content Industries Association (DCIA).  We were invited to a round table discussion with 6 other Edinburgh-based creative digital companies: SME Professional, MyDex, Elevate You, Dave Sapien Ltd/Me and [...]read more

The Creative Exchange, Responsive Design & more

The Creative Exchange, Responsive Design & more 150 150 Border Crossing UX
We've been busy bees here at Border Crossing Media moving to our new office, building a responsive design website for ourselves and much, much more.... Our new office Firstly we’re excited to confirm our recent move to the Creative Exchange in Leith. It's a great new space for creative, digital companies.  You can check out [...]read more

Our Spring Events Top Picks

Our Spring Events Top Picks 150 150 Border Crossing UX
It’s supposed to be the first week of spring and whilst the temperature is still dancing around zero degrees the conference and networking season is starting to warm-up. There are plenty of events to pick from but we've put together a list of our favourites: One Off Events:   Event: Digital 2013 Theme: Creating and [...]read more

The Joy of UX – A Drum Magazine Special

The Joy of UX – A Drum Magazine Special 860 489 Border Crossing UX
'The Joy of UX' is a Drum Magazine Special Report that was published last month.  The guide features the UK’s leading practitioners, including our own François Roshdy, discussing the latest developments and how UX Design is a key component in business strategy today. Amongst some of the fascinating articles all the contributors were asked to participate in a Q&A [...]read more

Party Bees new brand and website launched

Party Bees new brand and website launched 860 489 Border Crossing UX
We've just launched Party Bees new branding, packaging and ecommerce store. This full-service project has overhauled every touch point customer's have with the company. Throughout the project we've collaborated with the truly amazing Jessie Earle (Branding & Design) and Ben Pearce (Illustration). We can't recommend these guys highly enough, they're simply brilliant at what they [...]read more

Digital 2012

Digital 2012 150 150 Border Crossing UX
Last week was Scotland's leading conference for the digital, creative and cultural sectors, organised by Interactive Scotland & AmbITion Scotland. This year's theme was Monetising Opportunities - something we are always interested in  - so off we went to Glasgow to find out more. Pre-conference networking drinks The event started on the Thursday evening with pre-conference drinks [...]read more

We’re going on a cookie hunt

We’re going on a cookie hunt 860 489 Border Crossing UX
Whilst undertaking a cookie audit of our website, a requirement of the new EU Privacy and Electronic Communications Directive, I was reminded of one of my kids favourite stories. Half way through We're going on a bear hunt the family "stumble, trip, stumble, trip, stumble, trip" through a dark, deep forrest. Now that's exactly how I felt whilst [...]read more

The Nielsen Norman Group is coming to Edinburgh

The Nielsen Norman Group is coming to Edinburgh 150 150 Border Crossing UX
The Nielsen Norman Group are bringing their usability week back to Edinburgh. From the 19th - 23rd of March 2012, they will be running 18 full-day tutorials. Sadly this means you can't attend all of them. In fact selecting the tutorials to attend is no easy feat. As on each day there's at least 3 [...]read more

Help for Twitter Direct Message Hacking Virus

Help for Twitter Direct Message Hacking Virus 150 150 Border Crossing UX
On Saturday 15th of October direct messages were sent out from unsuspecting accounts due to a Twitter hacking virus.  We took these steps to protect our accounts. Trusted sources Last night we received Direct Messages on Twitter from a trusted source to both the BCM_Tweets account and my personal EstherBCM account.   These tweets said: [...]read more

Our work for Cuba Casa

Our work for Cuba Casa 860 489 Border Crossing UX
The founder of Cuba Casa, knew how hard it was to book casa (hostel) accommodation in Cuba online. He wanted to change this and make booking a casa in Cuba a simple and painless experience. To do this, substantial communication and technical infrastructure issues unique to Cuba would have to be overcome. The company founder asked [...]read more

EU directives, cookies & the issues of a grace period

EU directives, cookies & the issues of a grace period 150 150 Border Crossing UX
Organisations that operate online should be well aware of the revision to the EU's Privacy and Electronic Communication Directive. The changes dictate that "explicit consent" must be gathered from web users who are being tracked via "cookies". This was supposed to come into effect on the 26th of May. However, it appears that the Information [...]read more

Why we decided it was time for a rebrand

Why we decided it was time for a rebrand 860 490 Border Crossing UX
When we started out in 2006 we were focused on building cheap and cheerful products. We had a few in the works so we needed a core identity that could be spun out for a number of stand-alone products like Border Crossing TV. After a long search we found the wonderful Kirsten Murray, who developed the branding that [...]read more

Welcome to the new look Border Crossing Media!

Welcome to the new look Border Crossing Media! 860 490 Border Crossing UX
Over the past couple of months we’ve been focusing on finalising our new identity. This has involved a rebrand, a redesign, and an upgrade of our content management system. No small undertaking but we’re delighted with the results. There’s no doubt it has been a long and sometimes stressful process. That said, its been a [...]read more

An audience with Dr Vince Cable MP

An audience with Dr Vince Cable MP 150 150 Border Crossing UX
Last night I attended the Edinburgh Chamber of Commerce event: 'An Audience with Dr Vince Cable MP' at the George Hotel. It was billed in the invitation as a chance to hear the  Secretary of State for Business, Innovation and Skills and the President of the Board of Trade outline his department's strategy for supporting [...]read more

A new website for Roots Design Workshop

A new website for Roots Design Workshop 860 489 Border Crossing UX
Roots Design Workshop is a professional Architectural and Environmental design practice that provides services to isolated and remote communities. When the co-founder of Roots Design Workshop asked us to review the design of their new website we were excited as there's nothing better than working with talented and professional designers.     The initial designs [...]read more

A new website for Pufferfish Displays Ltd

A new website for Pufferfish Displays Ltd 150 150 Border Crossing UX
Pufferfish Displays produce eye-catching spherical displays and content for clients such as Disney, Coldplay and Eurovision. When you see one of their products - you're guaranteed to stop and stare. How it all began Pufferfish contacted us to see if we'd be interested in cloning their old website, on a private sub-domain, so they could [...]read more

A new website for the Centre of Middle Eastern Plants

A new website for the Centre of Middle Eastern Plants 150 150 Border Crossing UX
The Centre for Middle Eastern Plants (CMEP) is part of the prestigious Royal Botanic Gardens Edinburgh (RBGE).  A world leading authority on the Middle Eastern environment, they work with local partners to develop sustainable and pragmatic projects. CMEP had a page on the RBGE website but wanted to have a dedicated website that showcased their [...]read more

Kids, work & websites

Kids, work & websites 150 150 Border Crossing UX
Judging by our website you wouldn't know it but we've been flat out over the last couple of months. We've had babies, deployed several websites and undertaken more consultancy work than we've done since starting out in 2006. It's been great and well worth all of the hard work. However, our website has been very [...]read more

Happy 2011 from Border Crossing Media

Happy 2011 from Border Crossing Media 150 150 Border Crossing UX
As this year draws to a close we'd like to wish all of our customers, collaborators and friends all the best for 2011. We'll be taking the Monday and Tuesday off but come the 5th of January we'll be back up and running. So from everyone here have a brilliant Hogmanay and all the best [...]read more

Our content management framework has arrived

Our content management framework has arrived 150 150 Border Crossing UX
We recently decided to develop a fast, flexible and modern framework for building websites and applications that has a CMS module built-in to the core. We wanted a system that was as powerful and flexible as an established framework that also provided CMS functionality for no fuss website deployment. It's easy to use, maintains the [...]read more

3 things that made us better

3 things that made us better 150 150 Border Crossing UX
Here are 3 things that I've introduced since joining Border Crossing Media. You'd most likely see them in a large organisation but they've certainly helped us grow as a company: 1.  Process Maps A process map defines the time, cost and who is responsible for each step of a process or task.  It allows you [...]read more

Twitter Picture goes live

Twitter Picture goes live 150 150 Border Crossing UX
Johanna Basford's latest  Twitter Picture project has just gone live. Over a 24 hour period (9 AM Thursday 14th - 9AM Friday 15th) Johanna will be creating a hand-drawn interactive illustration inspired by Twitter. Tweeters are invited to send her one suggestion each in 140 characters or less which she will incorporate into a super sized, hand [...]read more

Happy 2010 from Border Crossing Media

Happy 2010 from Border Crossing Media 150 150 Border Crossing UX
As this year draws to a close I'd like to wish all of our customers, collaborators, friends and family all the best for 2010. There's no doubt that 2009 has been quite a year for us. Our team has grown in numbers, we've worked with some great clients and suppliers, we've become parents and in [...]read more

Our opening hours over the festive period

Our opening hours over the festive period 150 150 Border Crossing UX
First off, Merry Christmas and a Happy New Year to you all. Our office hours over the festive period are: Monday 21/12/09:  9AM - 5 PM Tuesday 22/12/09:  9AM - 5 PM Wednesday 23/12/09:  9AM - 5 PM Thursday 24/12/09:  CLOSED Friday 25/12/09:  CLOSED Monday 28/12/09:  9AM - 5 PM Tuesday 29/12/09:  9AM - 5 [...]read more

Elastic Cloud Compute (EC2) Reserved Instances now available in Europe

Elastic Cloud Compute (EC2) Reserved Instances now available in Europe 1920 1091 Border Crossing UX
Amazon Web Services (AWS) recently announced that Reserved Instances for Elastic Cloud Compute (EC2) are now available in Europe. For those not in the know EC2 is a virtual computing environment meaning you can customise and launch virtual servers how and when you want. You pay for this by the hour and there are no [...]read more

Why all the news round-up posts?

Why all the news round-up posts? 860 490 Border Crossing UX
For those of you who haven't come across one of these yet, these posts are just links, there's no explanatory or summary text. Although I sometimes think adding some would be beneficial I've stuck to simply calling out the sources we value. And it is for this very reason that I often get asked why [...]read more

Elastic Cloud Compute (EC2) Now Available In Europe

Elastic Cloud Compute (EC2) Now Available In Europe 150 150 Border Crossing UX
At last the moment we have all been waiting for. Amazon Web Services (AWS) has just announced that Elastic Cloud Compute (EC2) is being rolled out in Europe. This is great news for us as we've been playing with EC2 while it was only available in the US. But now there's a fully-fledged European data [...]read more

Our take on collaborating remotely

Our take on collaborating remotely 150 150 Border Crossing UX
I've just got back to Sydney (Australia) and I'm now ready to spread the love for Border Crossing Media into the Aussie territories. My brief trip to Scotland was a success as in the time I was there we launched our corporate site, started alpha testing Border Crossing TV and even managed to get the [...]read more

Why we selected Drupal as our CMS?

Why we selected Drupal as our CMS? 150 150 Border Crossing UX
Well, here we go - our brand new website and blog is up and running. We're using Drupal, a well-known CMS. We've worked with a wide range of CMS's before but we selected Drupal because we thought: it suited our needs it is PHP based it is under very active development it has a huge [...]read more

Digital distribution seminar here we come

Digital distribution seminar here we come 150 150 Border Crossing UX
We are pleased to announce that we have been invited to present a training session at the Erich Pommer Institut's Digital Content Distribution seminar. When: September 24 - 28, 2008 Where: Baden, Austria The seminar will cover legal, regulatory and commercial developments in new media. Our slot, Producing and Distributing Audiovisual Content Online, will be held on Saturday [...]read more

To blog, or not to blog

To blog, or not to blog 150 150 Border Crossing UX
When we were planning the update of our website having a company blog was pretty high on the list of requirements. At first this seemed like a natural addition but the more we discussed it amongst each other the more we realised how divisive a feature this was. In fact we were split pretty much [...]read more

Why the new website?

Why the new website? 150 150 Border Crossing UX
You may have noticed that we recently updated our website. Here's why: our old site was a static brochure site and we wanted something more dynamic it's almost two years since we released our first site, and it was time for a change, both for us and the site itself we had been playing with [...]read more
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