Policy statement

This policy applies to all Border Crossing Media Holdings Limited (trading as Border Crossing UX) employees, contractors, partners and anyone onsite.

Border Crossing Media Holdings Limited has a vision to imagine a better World, and create it. We do this by creating environments and processes that stimulate organisations to think progressively, solve complex design challenges and deliver what matters most to our clients, their customers, and society.

To help us achieve our vision and mission, employees and contractors follow our core values:

  • Pragmatic: we always focus on solving the right problem, so we can do more with less.
  • Driven: we strive to make a positive change and are always conscious of the impact of our work.
  • Collaborative: we build consensus and momentum through respect, empathy and honest feedback.
  • Humble: we continuously challenge our assumptions to deliver the outcomes that matter most.

Therefore, we put Corporate Social Responsibility at the heart of Border Crossing Media Holdings Limited strategy and operations.

Overall and final responsibility for ensuring this policy is adhered to is that of the Managing Director:

Esther Stringer

Email: esther@bordercrossingmedia.com

Telephone: 0131 467 9227

However, personal responsibility for the successful operation of this policy lies with every member of staff and contractor at Border Crossing Media Holdings Limited.

General policy

We believe that Corporate Social Responsibility (CSR) is about understanding the impact of our business on our stakeholders (employees, clients, suppliers, partners and contractors) and the wider World. Our policy has been designed to ensure that everything we do has impact in a positive way and helps is:

  1. Address issues as and when they arrive.
  2. Mitigate the risks we face.
  3. Manage the unforeseen consequences of our work.

Our CSR commitments

1. We value the environment

Border Crossing Media Holdings Limited recognises its responsibility to the environment and that action must be taken to ensure that we protect our World for future generations. We endeavour to be compliant with appropriate codes of practice and are always actively looking for efficiencies and new ways to reduce our carbon footprint and the amount of waste that we produce.

We recognise that we are in the midst of a climate crisis and action must be taken to protect the environment. We believe it is the responsibility of all businesses, organisations and citizens to actively reduce their carbon footprints, reduce the waste produced, increase biodiversity and protect the World in which we live. We are committed to minimising the environmental impact of our operations within our places of work and with our Clients and Suppliers.

For more information please see our full Environmental policy.

2. We value people

Border Crossing Media Holdings Limited believes in human rights for all people whether they are our employees, Clients, suppliers (including contractors and partners) or members of the global community.

We value our employees

We are an inclusive organisation committed to fairness, equality of opportunity and diversity in all our employment practices, policies and procedures. We believe that diversity makes an organisation stronger.

We are committed to ensuring we have a healthy and educated workforce whose views are listened to and respected. We nurture ambition and ensure that all employees can develop relevant skills and knowledge to enrich their contribution to society and carve their own career path. We do this by providing regular personal development meetings, creating an individual training and skills development plan for each employee and providing a half day for ‘inspiration’ per quarter where employees can use this time to gain inspiration from art, science, nature or society.

We provide our employees with the processes, systems and tools that allow them to do their jobs. When working from our offices we make them as safe, healthy and accessible as we can. Where possible, we support flexible and remote working.

We value our suppliers

We work with our suppliers in a respectful and collaborative fashion. We aim to develop relationships built on shared trust and communal responsibility. That’s why we have committed to ensuring that all our suppliers have good business ethics and meet these standards.

We regularly review our suppliers and their organisations to ensure that we are working with the most fair, inclusive, diverse and environmentally friendly companies that we can.

We value our clients, and their customers

We work with our clients and their customers in an open, transparent and respectful way. We are committed to ensuring that every interaction with have with our clients adds value to them, their organisation and their customers.

We build long term relationships with our clients so that we can work together to enhance the lives and environments of their teams and their customers. This means working with them to ensure that they are as fair, inclusive, diverse and ethical as possible.

When working with clients on products and services we ensure that we are always aware of the potential negative impact our of work on the environment or society and work together to mitigate this risk. We do not design products, services or experiences that we know will have a negative impact on any stakeholder.

For more information on how we work with people please see or request our:

Equal opportunities policy

Modern Slavery statement

3. We value society

We are proud of the communities that we are a part of and strive to make them great places to live and work.

We have committed to build mutually supportive relationships with the wider community including local, national and global concerns. That’s why we choose to work with suppliers and clients who are effectively looking to improve and enhance society through education, technology, healthcare, sport, art, science and government. We regularly speak for free for third sector and education organisations.

At Border Crossing Media Holdings Limited we are actively involved in charitable giving and encourage our staff to engage in this process. We do this both through direct giving, sponsorship and pro-bono work for third sector organisations. All employees can nominate great organisations to support, which have included:

Family Journeys

The Turing Trust

Byte Night

Circus Starr

Maggie’s Edinburgh

Safety Guides UK

The Tinderbox Orchestra

Strathclyde University Chamber Choir.

If there is an organisation that you think we can help, please get in touch.

Last updated

This policy was last updated on 31/07/2023.