The challenge
NHS GGC have appointed Border Crossing UX to support Sandyford’s in-house team plan, develop, and launch, new websites for:
Sandyford, the specialist sexual health service for the Greater Glasgow and Clyde area.
Free Condoms Glasgow, a free service that is available to anyone who lives, works or studies in the NHS Greater Glasgow and Clyde area.
In addition to migrating the underlying content management system, this project will be used as an opportunity to optimise these websites.
Our approach
- Evaluate the existing websites and identify key challenges to be resolved
- Explore citizen and service centred approaches to information architecture for both websites
- Develop strategic principles and ongoing governance guidelines
- Define revised site maps and content optimisation plans
- Develop on-brand themes and visual languages for each website
- Configure and populate the new content system for each website
- Conduct external stakeholder testing
- Obtain internal stakeholder approval
- Quality assure and deploy the new websites.
This will be achieved through a combination of on-site coaching sessions and ongoing remote consultancy and support.
Closing thoughts
We’re delighted to have won this project, as it’s yet another opportunity to work with the amazing team at Sandyford.
Over the coming months we’ll provide the ongoing support Sandyford needs to extend their digital capabilities, increase the flexibility of their citizen facing digital touch points, and launch the new Sandyford and Free Condoms Glasgow websites.
About Sandyford Sexual Health Service
Sandyford is the specialist sexual health service for Greater Glasgow and Clyde.
Sandyford provides an integrated sexual and reproductive health service across the NHS Greater Glasgow and Clyde area; Glasgow, East Dunbartonshire, West Dunbartonshire, East Renfrewshire, Inverclyde and Renfrewshire. It is delivered in a confidential, friendly, non- judgmental manner from a range of highly professional staff that include doctors, nurses, counsellors, reception, and administration staff to name a few.
Our vision is that the population of NHS Greater Glasgow and Clyde enjoys good and positive sexual health. Where people need support, care or treatment they can easily access specialist sexual health services. Our focus is on prevention of poor sexual health, early intervention and supported self-management.
In order to address the sexual health challenges facing our populations we prioritise resources and focus attention on people, population groups, and areas which are in greatest need and/or who have greater difficulties in maintaining good sexual health.
Key objectives:
- To ensure people who need care, testing and treatment can easily access our services.
- To ensure the correct service is available at the correct time by offering a tiered model of service and intervention provision approach.
- To work in partnership to address inequalities in sexual health.
Learn more about Sandyford.
About NHS Greater Glasgow and Clyde Free Condoms Service
The Free Condoms service provides free condoms to anyone who lives, works or studies in the NHS Greater Glasgow and Clyde area.
The service has been designed to be user friendly for both the service user and condom distribution outlets. It is discreet and simple with no requirement to register or answer questions.
Learn more about NHS Greater Glasgow and Clyde Free Condoms Service.
About NHS Greater Glasgow & Clyde
NHS Greater Glasgow and Clyde (NHSGGC) is the largest NHS organisation in Scotland and one of the largest in the UK. NHSGGC is responsible for providing and managing a whole range of health services including hospitals and General Practice. Our purpose is to: “Deliver effective and high-quality health services, to act to improve the health of our population and to do everything we can to address the wider social determinants of health which cause health inequalities.“
Learn more about NHSGGC.
