For over 10 years, we’ve specialised in running collaborative design processes that help organisations accelerate innovation, adoption, and growth. This page details some of the user centred design methods we turn to time and time again.

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Get in touch to suggest topics or methods you’d like to see added.

Workshop tools and stationery

Get the software and stationery you need to facilitate a great:

Our space
and facilities

We’ve created the perfect space to conduct user research and collaborative design.

Our thoughts

The speaker and slides during the "Clinicians in pain: Diagnosing and treating problem tech in A&E" case study presentation.

Human connection through user-centred design

At Border Crossing UX we deeply care about making sure any service we work on is as simple to use as possible and quickly meets the need of the user. This is especially important for people dealing with potentially frustrating or stressful situations. 

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Are you going to UX Scotland 2024?

As the sun shines on Edinburgh that can only mean one thing – its UX Scotland time and we are delighted to  be sponsoring this year’s event from the 29th -31st of May 2024. Here are our key highlights for the 3 days of amazing talks and workshops.

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Learning facilitation by being a participant

In this post, we’ll discuss how being a participant of a workshop can improve your facilitation skills. Any practical knowledge and expertise is strengthened by remembering what it feels like to be part of the experience. That’s why we truly think that this role reversal is something every user centred designer should regularly do.

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