Living in the digital age, a restaurant’s website has become the customers first point of contact. So, it is vital that it is user friendly and easy to navigate. The online booking system should be fool proof. But how often are they?
Here’s our round-up of the useful and interesting User Experience (UX) Design links from January 2016. This month’s insights from UX Booth, Conversion XL, Nielson Norman Group and the Baymard Institute. Happy reading!
Merry Christmas and thank you for an amazing 2015! It has been a busy year for us at Border Crossing Media with some really exciting work, great clients and some really fun events. We wanted to take a moment to thank all of you.
With only 2 days until the big event we had to share the big man’s persona from our Service Design workshop. With more names than most, and nearly a millennium of spreading goodwill at Christmas, Santa Claus needs to stay on top of his game.
You may not have heard of our third persona from SANTA Inc. But believe me, without this guy, noone would get their presents on time – if ever! Bernard has a tricky job, keeping his team of over 1,000 elves productive and focused.
Ensuring success as the number 1 Christmas provider for nice children year on year requires strength in leadership and a strong head for numbers. Our second interview was with our project sponsor Mrs Claus.
Here’s our round-up of the useful and interesting User Experience (UX) Design links from December 2015. This month’s articles and insights from A List Apart, Nielson Norman Group, Google Ventures and UX Booth. Happy reading!
This autumn we were commissioned by a family company run out of the North Pole. Whilst they have been delivering Christmas cheer for centuries they were concerned by the wave of internet disruption to their traditional business model.
The Business Gateway wanted to identify how they could deliver the most relevant products, services and support to micro-businesses in Edinburgh. We helped them map and design better services for these key Clients.
Its been really hectic here at Border Crossing Media. From exciting new projects to last-minute presentations, we’ve been up to a strange mix of things over the past few months. So, here’s an overview of what we’ve been working on.
Here’s our round-up of the interesting User Research links that we have come across in November 2015. Great actionable advice and insights from the best including UX Matters, UserFocus, Uber, 24 ways and Wharton. Happy reading!
Here’s our round-up of the useful and interesting User Experience (UX) Design links from August 2015. This month’s articles and insights from Thought works, Nielson Norman Group, Google Ventures and UX Matters. Happy reading!
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