Must watch: The ROI of user experience design

This is an accessible and engaging overview of user experience design and the benefits it provides. This video focuses on the importance of defining the value your work can deliver.

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Determine your online strategy

I am going to start this post with a simple assumption –  you have a business plan. As part of your plan you may have noted that you need to develop a presence online.  

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To blog, or not to blog

When we were planning the update of our website having a company blog was pretty high on the list of requirements. At first this seemed like a natural addition but the more we discussed it amongst each other the more we realised how divisive a feature this was.

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