user research

User Research and Testing with Children
User Research and Testing with Children 560 420 Border Crossing UX
Remember the old adage: “Never work with animals or children”? Well here’s a high-level overview of how to successfully conduct user research and testing with children. read more about User Research and Testing with Children

UX Scotland Here We Come
UX Scotland Here We Come 560 420 Border Crossing UX
UX Scotland 2014 announced their call for speakers a few months ago. Even though things have been incredibly hectic of late we knew we had to make the time to get something together for this year’s conference. read more about UX Scotland Here We Come

How to plan a successful website or redesign
How to plan a successful website or redesign 860 489 Border Crossing UX
Businesses often throw themselves into web design or web development projects. It may take a while for it to happen but once a project is green-lit there’s normally a mad scramble to compile requirements, source quotes and kick-off the project as quickly as possible. read more about How to plan a successful website or redesign

Why we always ask questions at the start of a project?
Why we always ask questions at the start of a project? 860 489 Border Crossing UX
In a previous post, What is getting tacked on to your brief?, I outlined some of the problems we are increasingly coming across in the briefs we receive. This is a universal problem that doesn’t just affect us. read more about Why we always ask questions at the start of a project?

Do we really need the user research & usability testing?
Do we really need the user research & usability testing? 1024 582 Border Crossing UX
This is a question we are often asked by prospective clients. Normally a quick conversation is enough to convey its importance and the fundamental role it plays in the design and technical projects we undertake. read more about Do we really need the user research & usability testing?

Our approach to collaborating on a design
Our approach to collaborating on a design 860 489 Border Crossing UX
We always prefer to work with a design team throughout a project but when this isn’t possible we’ll provide as much help as we can. More often than not this entails providing guidelines and prototypes that showcase potential improvements. read more about Our approach to collaborating on a design

What the VoC?
What the VoC? 1920 1277 Border Crossing UX
VoC’ or ‘Voice of the Customer’ reports are becoming an increasingly popular topic. But what is a VoC report and do you really need one? read more about What the VoC?
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