user research

User Research and Testing with Children

User Research and Testing with Children 560 420 Border Crossing UX

Remember the old adage: “Never work with animals or children”? Well here’s a high-level overview of how to successfully conduct user research and testing with children.

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UX Scotland Here We Come

UX Scotland Here We Come 560 420 Border Crossing UX

UX Scotland 2014 announced their call for speakers a few months ago. Even though things have been incredibly hectic of late we knew we had to make the time to get something together for this year’s conference.

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How to plan a successful website or redesign

How to plan a successful website or redesign 860 489 Border Crossing UX

Businesses often throw themselves into web design or web development projects. It may take a while for it to happen but once a project is green-lit there’s normally a mad scramble to compile requirements, source quotes and kick-off the project as quickly as possible.

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Why we always ask questions at the start of a project?

Why we always ask questions at the start of a project? 860 489 Border Crossing UX

In a previous post, What is getting tacked on to your brief?, I outlined some of the problems we are increasingly coming across in the briefs we receive. This is a universal problem that doesn’t just affect us.

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Do we really need the user research & usability testing?

Do we really need the user research & usability testing? 1024 582 Border Crossing UX

This is a question we are often asked by prospective clients. Normally a quick conversation is enough to convey its importance and the fundamental role it plays in the design and technical projects we undertake.

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Our approach to collaborating on a design

Our approach to collaborating on a design 860 489 Border Crossing UX

We always prefer to work with a design team throughout a project but when this isn’t possible we’ll provide as much help as we can. More often than not this entails providing guidelines and prototypes that showcase potential improvements.

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What the VoC?

What the VoC? 1920 1277 Border Crossing UX

VoC’ or ‘Voice of the Customer’ reports are becoming an increasingly popular topic. But what is a VoC report and do you really need one?

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