Strategy

Globalising the User Experience
Globalising the User Experience 2136 1355 Border Crossing UX
In a multicultural and multilingual world, it is important to consider cultural norms and translatability when creating content for your website or launching in a new country. That’s why every product, campaign, and service should have local users in mind to be successfully adapted to different countries and languages. read more about Globalising the User Experience

Fostering alignment throughout a transformation
Fostering alignment throughout a transformation 860 490 Border Crossing UX
Transformation projects are conducted by mature or larger organisations and generally refer to a programme of projects, that when delivered will have a transformational impact. By their nature these are high risk/reward and always involve a substantial investment of financial and intellectual capital. read more about Fostering alignment throughout a transformation

Are you heading to LBG’s ConnecTech 2019?
Are you heading to LBG’s ConnecTech 2019? 700 437 Border Crossing UX
Are you going to the Lloyds Banking Group: ConnecTech conference? Then we’ll see you there, as Border Crossing UX has been invited to deliver a talk on Why UX Matters and two workshops on how to use Critical Thinking and Creative Thinking. read more about Are you heading to LBG’s ConnecTech 2019?

Why Digital Transformations fail (and how to stop them)
Why Digital Transformations fail (and how to stop them) 1120 840 Border Crossing UX
Digital Transformation is no longer the new kid on the block. But the need to deliver a transformation efficiently and effectively has never been more important. That’s why I was pleased to see the immense turnout for DIGIT.FYI’s 4th Annual Digital Transformation Conference. read more about Why Digital Transformations fail (and how to stop them)

What can VR learn from 3DTV?
What can VR learn from 3DTV? 860 489 Border Crossing UX
After years of excitement, promise and disappointment, the 3D era is over. Now, VR appears to have taken over the reins. As both are troubled by similar problems, I wanted to discover what lessons VR can take from the demise of 3DTV? read more about What can VR learn from 3DTV?

Responsive vs Adaptive Design for Website Development
Responsive vs Adaptive Design for Website Development 1920 1091 Border Crossing UX
Responsive and Adaptive design are two common approaches for website development. Both allow websites to be experienced on different sized devices. But, it’s important to be aware of the key differences before choosing. read more about Responsive vs Adaptive Design for Website Development

Usability: The Core Principles of Web Usability
Usability: The Core Principles of Web Usability 720 479 Border Crossing UX
Whether it’s a tin opener or a website, if people can’t use it, they won’t. Usability is integral to success. It directly influences the user experience. Poor usability impacts brand perception, employee productivity and your bottom line. read more about Usability: The Core Principles of Web Usability

What is a Prototype and How Do They Reduce Wastage?
What is a Prototype and How Do They Reduce Wastage? 1024 681 Border Crossing UX
Delivering an experience that truly meets end-user needs and goals is difficult. Often, compelling user experiences are the result of an iterative design process. But how do you validate your designs in user testing without wastage? read more about What is a Prototype and How Do They Reduce Wastage?

Mobile UX – User Adoption, Retention and Growth
Mobile UX – User Adoption, Retention and Growth 720 479 Border Crossing UX
Last month I presented my thoughts on Mobile User Experience (UX) at Mobile Scotland 2016. I shared my 3 golden rules of how to deliver a great mobile user experience: 1. Keep it simple; 2. Be personal and; 3. Knowing when to stop. read more about Mobile UX – User Adoption, Retention and Growth

Business & UX Strategy Links & Resources: May 2016 Round-up
Business & UX Strategy Links & Resources: May 2016 Round-up 1146 651 Border Crossing UX
Here’s our round-up of the best UX strategy resources May 2016. Get insights from other people’s successes and failures. This month features insights from Peter Reinhardt, Steve Blank, First Round and Nielsen Norman Group. Happy reading! read more about Business & UX Strategy Links & Resources: May 2016 Round-up

Business & UX Strategy Links & Resources: April 2016 Round-up
Business & UX Strategy Links & Resources: April 2016 Round-up 1146 651 Border Crossing UX
Here’s our round-up of the best business and UX strategy links and resources April 2016. This month features insights and learning from McKinsey & Company, Sam Altman, Steve Blank and First Round Review. Happy reading! read more about Business & UX Strategy Links & Resources: April 2016 Round-up

Business & UX Strategy Links & Resources: March 2016 Round-up
Business & UX Strategy Links & Resources: March 2016 Round-up 1146 651 Border Crossing UX
Here’s our round-up of the best business and UX strategy links and resources March 2016. This month features insight, articles and learning from Jerry Chen, Google Ventures, Sachin Rekhi and First Round . Happy reading! read more about Business & UX Strategy Links & Resources: March 2016 Round-up

Digital Transformation 2016: Transform or Evolve?
Digital Transformation 2016: Transform or Evolve? 1200 845 Border Crossing UX
Digital Transformation 2016 was one of those awesome events when a bunch talented people get together and talk. In our breakout session I shared how to understand a problem fully before starting to design the right solution. read more about Digital Transformation 2016: Transform or Evolve?

Business and UX Strategy Links: January 2016 Round-up
Business and UX Strategy Links: January 2016 Round-up 1146 651 Border Crossing UX
Here’s our round-up of the best business and UX strategy links and resources January 2016. This month features insights and learning from Folding Burritos, UIE, UX Matters, ShakeUP and Nielson Norman Group. Happy reading! read more about Business and UX Strategy Links: January 2016 Round-up

Business and UX Strategy Links: December 2015
Business and UX Strategy Links: December 2015 1146 651 Border Crossing UX
Here’s our round-up of the best business and UX strategy links and resources December 2015. This month features insights and learning from Andrew Chen, UserFocus, Percolate Industries, Digital Telepathy and UIE. Happy reading! read more about Business and UX Strategy Links: December 2015

UX Strategy Links and Resources: August 2015
UX Strategy Links and Resources: August 2015 1146 651 Border Crossing UX
Here’s our round up of the best business and UX strategy links: August 2015. Get insights from other people’s successes and failures. This month features OnStartups, FirstRound, Smart Bear, UX Matters and Andrew Chen. Happy reading! read more about UX Strategy Links and Resources: August 2015

Business & UX Strategy Links and Resources: July 2015
Business & UX Strategy Links and Resources: July 2015 1146 651 Border Crossing UX
Here’s our round up of the best business and UX strategy links: July 2015. Get insights from other people’s successes and failures. This month features OnStartups, Steve Blank, Medium, UX Matters and Andrew Chen. Happy reading! read more about Business & UX Strategy Links and Resources: July 2015

3 Things SMEs can learn from FinTech Companies
3 Things SMEs can learn from FinTech Companies 860 489 Border Crossing UX
The world of FinTech is exploding. Here in the UK we are right at the epicentre of a revolution in financial services. But what can SME’s learn from the successes and failures of Fintech companies? Should you disrupt your own sector? read more about 3 Things SMEs can learn from FinTech Companies

Business and UX Strategy Links and Resouces: May 2015
Business and UX Strategy Links and Resouces: May 2015 1146 651 Border Crossing UX
Here’s our round up of the best business and UX strategy links: May 2015. Get insights from other people’s successes and failures. This month features Steve Blank, A Smart Bear, Strategyzer and For Entrepreneurs. Happy reading! read more about Business and UX Strategy Links and Resouces: May 2015

How to develop a pre-launch plan for your start-up
How to develop a pre-launch plan for your start-up 860 489 Border Crossing UX
Over the years I’ve come across and contributed to a diverse range of start-up launch plans. A key ingredient of the successful start-up launches I’ve observed has been a willingness to invest time and thought into an objective-driven plan. read more about How to develop a pre-launch plan for your start-up

Planning an effective website – where should you start?
Planning an effective website – where should you start? 860 489 Border Crossing UX
Building effective websites can be tricky. Getting an awesome website that does what you want, fulfils your user’s needs and looks great can be like tightrope walking. So how do you know how to balance on the rope? It’s all in the planning. read more about Planning an effective website – where should you start?

Why you should pre-launch your start-up (not your product)
Why you should pre-launch your start-up (not your product) 747 508 Border Crossing UX
Why are so many start-ups not willing to pre-launch their businesses? When lean start-up or minimum viable product are becoming such well known terms. As UX consultants we collaborate start-ups to pre-launch their business, not their product. read more about Why you should pre-launch your start-up (not your product)

Conversion rate optimisation: process matters
Conversion rate optimisation: process matters 1920 1440 Border Crossing UX
Conversion rate optimisation (CRO) is a process used to increase the percentage of visitors that complete a specific task or action. Generally this relates to financial or data transactions but what that task or action is, doesn’t really matter. read more about Conversion rate optimisation: process matters

The Apple customer experience: a story of innovation and iteration
The Apple customer experience: a story of innovation and iteration 860 489 Border Crossing UX
Apple have a track record of going against the grain. But what’s interesting is that they’ve always been willing to take business risks. Not just with their hardware and software but the customer experience they deliver. read more about The Apple customer experience: a story of innovation and iteration

Email marketing: how to build your email database
Email marketing: how to build your email database 860 489 Border Crossing UX
Despite the changing ways in which we receive and consume content, one thing that has remained a constant in a professional context, is email. In fact email marketing is still one of the most effective methods for reaching, converting and establishing a long-term relationship with your customers. read more about Email marketing: how to build your email database

Business & UX Strategy Links & Resources: April 2015
Business & UX Strategy Links & Resources: April 2015 1146 651 Border Crossing UX
Here’s our round up of the best business and UX strategy links: April 2015. Get insights from other people’s successes and failures. This month features Steve Blank, Andrew Chen and MIT Technology Review. Happy reading! read more about Business & UX Strategy Links & Resources: April 2015

Is your online business helping or hindering your offline business?
Is your online business helping or hindering your offline business? 1920 1280 Border Crossing UX
Making the right impression first time whether online and offline is the best way to drive sales. The way that customers now interact with retail companies using both online and offline touch points mean it is vital to ensure you have a consistent experience. read more about Is your online business helping or hindering your offline business?

Business & UX Strategy Resouces & Links: April 2015
Business & UX Strategy Resouces & Links: April 2015 1146 651 Border Crossing UX
Here’s our round up of the best business and UX strategy links: April 2015. Get insights from other people’s successes and failures. This month features Wired Magazine, Intercom, Angel VC and Onstartups. Happy reading! read more about Business & UX Strategy Resouces & Links: April 2015

Business & UX Strategy Resources & Links: March 2015 #2
Business & UX Strategy Resources & Links: March 2015 #2 1146 651 Border Crossing UX
Here’s our round up of the best business and UX strategy links: March 2015 #2. Get insights from other people’s successes and failures. This month features Andrew Chen, A Smart Bear, Medium, Intercom and Steve Blank Happy reading! read more about Business & UX Strategy Resources & Links: March 2015 #2

Business & UX Strategy Resources & Links: March 2015
Business & UX Strategy Resources & Links: March 2015 1146 651 Border Crossing UX
Here’s our round up of the best business and UX strategy links: March 2015. Get insights from other people’s successes and failures. This month features Dan McKinley, Inside Intercom, UIE, The Effective Engineer and Nielson Norman Group. Happy reading! read more about Business & UX Strategy Resources & Links: March 2015

Business and UX Strategy Resources: January 2015
Business and UX Strategy Resources: January 2015 1146 651 Border Crossing UX
Here’s our round up of the best business and UX strategy links: January 2015. Get insights from other people’s successes and failures. This month features Google Ventures, Steve Blank, GOV.UK, SaaStr and Nielson Norman Group. Happy reading! read more about Business and UX Strategy Resources: January 2015

Business & Strategy Links: Dec 2014
Business & Strategy Links: Dec 2014 1146 651 Border Crossing UX
Here’s our round-up of the best business and UX strategy we’ve come across in December 2014. read more about Business & Strategy Links: Dec 2014

Business & Strategy Links: Nov 2014
Business & Strategy Links: Nov 2014 1146 651 Border Crossing UX
Here’s our round-up of the best business and user experience strategy resources we’ve come across in November 2014. read more about Business & Strategy Links: Nov 2014

Update to the ICO’s guidance on the rules on use of cookies
Update to the ICO’s guidance on the rules on use of cookies 860 489 Border Crossing UX
With less than 24 hours until the grace period ends for websites to comply with the EU Privacy and Electronic Communications regulations, the ICO held a press briefing to communicate updates to the guidance. read more about Update to the ICO’s guidance on the rules on use of cookies

12 days to go to cookie compliance
12 days to go to cookie compliance 860 489 Border Crossing UX
There are 12 days to go until the grace period for the revision to the EU’s Privacy and Electronic Communication Directive expires. read more about 12 days to go to cookie compliance

We’re going on a cookie hunt
We’re going on a cookie hunt 860 489 Border Crossing UX
Whilst undertaking a cookie audit of our website, a requirement of the new EU Privacy and Electronic Communications Directive, I was reminded of one of my kids favourite stories. read more about We’re going on a cookie hunt

Google announces new privacy policy
Google announces new privacy policy 1920 1280 Border Crossing UX
On January 24th Google revealed some major updates to their privacy policy.  There has been a mixed response to the changes that were announced on Google’s Official Blog. read more about Google announces new privacy policy

Gain insights by profiling your competitors domains
Gain insights by profiling your competitors domains 860 489 Border Crossing UX
Back in January some interesting data on the the technical purchasing decisions of YCombinator startups was released. The data shared was a showcase for a simple but incredibly useful tool called domain profiler. read more about Gain insights by profiling your competitors domains

7 things your company MUST have on it’s website
7 things your company MUST have on it’s website 860 489 Border Crossing UX
Is your company a private limited company based in the United Kingdom? Do you know what information your company MUST display on your website? Whilst putting together our new screen designs with Adam from Remote Location we thought it would be best to check what company information you must have on your website according to [...]read more about 7 things your company MUST have on it’s website

How Google works, a fantastic infographic
How Google works, a fantastic infographic 860 489 Border Crossing UX
When I first joined Border Crossing Media I spent quite a lot of time familiarising myself with the way that Google and other search engines operate. read more about How Google works, a fantastic infographic

What’s getting tacked on to your web development brief?
What’s getting tacked on to your web development brief? 860 489 Border Crossing UX
I’ve started to notice a recurring trend in the briefs and request for proposals we receive. Every one we’ve reviewed of late has one line in it that is totally out of sync with the rest of the document’s content. read more about What’s getting tacked on to your web development brief?

Alpha, beta & official releases: What’s the difference?
Alpha, beta & official releases: What’s the difference? 860 489 Border Crossing UX
We do our best not to use jargon when communicating with clients. That said, we do use the terms alpha, beta and official release. These terms are useful because they help everyone understand where we are with a technical development project. read more about Alpha, beta & official releases: What’s the difference?

Must Read: The 10 do’s & dont’s of web development
Must Read: The 10 do’s & dont’s of web development 860 490 Border Crossing UX
This article has to be shared and promoted. Written by the always inspiring Eric Reiss of The FatDUX Group, this is a must read if you are commissioning or project managing the development of a website. read more about Must Read: The 10 do’s & dont’s of web development

AWS Economics Centre releases new cost comparison calculator
AWS Economics Centre releases new cost comparison calculator 860 489 Border Crossing UX
The Amazon Web Services Economics Centre provides access to clear information and easy to use tools and resources that will help you to compare the cost of using Amazon Web Services (AWS) with alternative IT infrastructure. read more about AWS Economics Centre releases new cost comparison calculator

Will Amazon Flexible Payments ever reach Europe?
Will Amazon Flexible Payments ever reach Europe? 1920 1091 Border Crossing UX
Amazon Web Service’s Flexible Payments Service (FPS) allows you to accept payments on your website. It supports the processing of payments using credit cards, bank accounts and Amazon Payments account balances. read more about Will Amazon Flexible Payments ever reach Europe?

Are you getting value for money from your hosting provider?
Are you getting value for money from your hosting provider? 1920 1091 Border Crossing UX
The truth is some hosting providers are great, and some are downright awful. We primarily use Amazon Web Services (AWS) for our hosting. read more about Are you getting value for money from your hosting provider?

Review: Ankoder’s video transcoding service
Review: Ankoder’s video transcoding service 1024 582 Border Crossing UX
Way back in 2008 we were battling away with a custom install of FFmpeg on Amazon Web Services (AWS). We are really pedantic about video encoding so we had a long list of requirements. read more about Review: Ankoder’s video transcoding service

The tools we use to collaborate remotely
The tools we use to collaborate remotely 1024 582 Border Crossing UX
This is a brief post on the tools our team use to collaborate remotely. They don’t get us around time differences but they certainly help us work better together. read more about The tools we use to collaborate remotely

Hello virtual private server, goodbye shared hosting
Hello virtual private server, goodbye shared hosting 1024 582 Border Crossing UX
I have decided to say goodbye to the shared hosting once and for all and finally moved all of my personal sites and blog to a virtual private server (VPS) running CentOS 5.2 and Plesk. read more about Hello virtual private server, goodbye shared hosting

Ubuntu 8.10 has been released
Ubuntu 8.10 has been released 1920 1091 Border Crossing UX
Well, ladies and gentlemen, if you’re into Web Development, and just in case you haven’t heard yet, Ubuntu 8.10 has just been released. read more about Ubuntu 8.10 has been released
Back to top