Globalising the user experience across cultures and languages

Whether you are looking to launch your website in a new country or are seeking to make your site more accessible to foreign-language speakers in your existing market, creating a seamless UX experience is the key to attracting new segments. So how can organisations ensure their websites perform well in different regions and languages?

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Evaluating your content library & why it matters

Over the years we’ve worked with clients who have had some truly massive digital content libraries. In some instances, these are a genuine asset. There is a clear content strategy and legacy content is well maintained. This often results in a clear competitive advantage.

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Technology cycles, smartphones and what’s coming next

Industries, business models, products and services evolve over time. As the product lifecycle and S-curves depict, they tend to go through a predictable cycle of innovation, adoption, growth, maturity, and eventual decline. From Gartner Hype Cycles to new technology, we provide insight on what to expect in the coming years.

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Ice breaker exercise instructions: 1 Thing. Go around the table and tell us: 1) Your name. 2) Your role and organisation. 3) what 1 thing Acme Inc could do to improve user experience?

Why a strong icebreaker is the key to a great workshop

Want to facilitate great workshops and establish an even playing field? Then use an icebreaker to start off your session. Though icebreakers are often seen as a cheesy way to start of a meeting or a workshop they are a great tool in your arsenal. That is why they are the only exercise that is guaranteed to start every workshop that we facilitate.

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man looking at workshop outputs

Why UX design deserves recognition and is valuable

User Experience consists of increasing learning about human behaviour. UX Design makes experiences for people simpler. From learning the value of User Experience to the success meters of UX Design, our apprentice Tanisha shares her key learnings from her Foundation Apprenticeship work placement.

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Inforgraphic of the psychology of UX design

What is user experience design and why is it significant?

Here at Border Crossing UX we’ve had a wonderful opportunity to run a foundation apprenticeship work placement in Business and Skills for Edinburgh College. Over the last 3 months, we’ve been working with Tanisha Rahman on developing her research, communication, marketing, and business skills.

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Why digital transformations fail (and how to stop them)

Digital Transformation is no longer the new kid on the block. But the need to deliver a transformation efficiently and effectively has never been more important. That’s why I was pleased to see the immense turnout for DIGIT.FYI’s 4th Annual Digital Transformation Conference.

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Turing Fest 2017 – our top conference highlights

Last week Calum and I went to the EICC for Turing Fest 2017. With a pen and notebook in hand, we took advantage of what the Strategy and Product streams had to offer. Here is a round up of my top three talks and takeaways.

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Turing Talks 2017 – using technology for good

The Turing Talks took place last month. A day packed with disruptive insight that challenged attendees to think differently. As proud sponsors of the conference and the Turing Trust, there was no chance we were going to miss this event!

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User centred design for the internet of things (IoT)

The Internet of Things (IoT) is the front line of innovation. Found all around us, its applications present challenges for both hardware and design. To overcome those challenges, designers need to adopt the right process: user-centred design.

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Responsive vs Adaptive Design for Website Development

Responsive and Adaptive design are two common approaches for website development. Both allow websites to be experienced on different sized devices. But, it’s important to be aware of the key differences before choosing.

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ScotChain 16: Blockchain The Digitisation of Value

I was delighted to attend ScotChain 16, which brought together people from academia and industry. Here is my take on the afternoon and how Blockchain technology means the real digitisation of value, not just information.

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