As this year draws to a close I’d like to wish all of our customers, collaborators, friends and family all the best for 2010. There’s no doubt that 2009 has been quite a year for us. Our team has grown in numbers, we’ve worked with some great clients and suppliers, we’ve become parents and in general done a lot of growing up.

It has been tough at times but with all of your custom and support we’ve pulled through.

Looking at what we’ve achieved and all that we have to look forward to, I can’t help but feel that 2010 is going to be a really exciting year for us all.

So here’s to each and everyone of you – have a brilliant Hogmanay and all the best for 2010.

François Roshdy

François is director of user experience at Border Crossing UX. He specialises in helping clients continuously improve the experiences they deliver.