On September 20th 2019 (8:30 AM – 10:30AM) User Testing will be hosting, Radical innovation through human insights. This breakfast event will see User Testing share key insights from their recent UK financial services customer research study. We’ve had a sneak preview and are really excited to see more of these exclusive CX findings and insights.

They’ve already released their US Fintech Results as a handy e-book to take a look at.

The Panel

In addition to this, User Testing have also invited a broad range of industry-leading CX and UX professionals to share their thoughts and experiences. Esther will be representing Border Crossing UX, alongside:

Cameron MacQuarrie, Director
MacQuarrie Consulting LTD

Luke McKinney

Mary MacPherson, Digital Strategy & Transformation Leader
Lloyds Banking Group

Dave Ward, Founder & Creative Director

Louis Granger, Senior Solutions Consultant

Esther Stringer, Managing Director
Border Crossing UX

Roan Lavery, Co-founder & Chief Product Officer

The Event

When is the event?

Friday, September 20th, 8.30am – 10.30am

Where is the event?

Whitespace, Norloch House, 36 King’s Stables Road, Edinburgh, EH1 2EU

How to get your ticket?

Tickets are still available so head over to User Testing to sign-up for yours. https://info.usertesting.com/edinburgh-cx-breakfast-september.html

Massive thank you to Bruce, Amy, James, Lance and Louis for organising it all!

Esther Stringer

Esther is our Managing Director and Research lead at Border Crossing UX.