Collaborative Design

Solve complex problems and design challenges

Products and services are all too often conceived, designed and developed with little or no end-user involvement. This makes it nigh on impossible to learn how a new product, service or feature is likely to be perceived and used before it’s launched.

That’s a risky proposition, and history suggests that most products or services designed in this way are likely to fail, or at the very least cost a lot of money to fix.

The best way to mitigate this risk is to adopt a collaborative approach to product and service design.

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Design sprints & workshops

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Participants involved

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Concepts collaboratively designed

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What is collaborative design?

Collaborative design involves end-users throughout a project to ensure what gets built is customer-focused and market-ready. Investing in collaborative design will help you:

  • Efficiently leverage in-house skills and knowledge
  • Discover end-user problems and business opportunities
  • Define and validate requirements
  • Develop ideas and design concepts
  • Test multiple concepts
  • Evaluate and improve the “best” solution
  • Secure buy-in and build momentum.

An efficient way to do this is to involve end-users in a series of collaborative design workshops.

What is a collaborative design workshop?

A collaborative design workshop is an intensive and highly interactive workshop in which project stakeholders and end-users work together to solve complex problems.

A well designed and facilitated workshop empowers you to:

  • Harness the knowledge and experience of a multi-disciplinary team
  • Capture feedback from potential customers whilst developing and refining a concept
  • Generate as many constraint-free ideas as possible
  • Evaluate concepts from a range of different perspectives
  • Refine these into genuine solutions that overcome technical, business and financial constraints.

Key benefits

Reduce design and technical development costs.

Test ideas and validate assumptions.

Increase return on investment (RoI).

What do I get?

A collaborative design workshop tends to last up to 4 hours. We’re happy to facilitate these on-site or at our offices. Following each workshop, we will provide:

  • A report that summarises key learning points and outputs.
  • A record of all workshop exercises and artefacts.
  • All outputs generated by participants in a digital format.

How much does a collaborative design workshop cost?

A one-off collaborative design workshop for up to 10 participants held at either our Edinburgh or London office, starts from £7,500 (exc. VAT).

Pricing for project’s that require a series of workshops is available upon request.

How long does a collaborative design workshop take?

Collaborative design workshops can be a half-day or full-day event.

The minimum turn-around time is based on participant availability.

Planning, facilitation and post workshop documentation will take a maximum of 10 working days per workshop.

What our clients think

Want to work with us too?

Let’s discuss the outcomes you want to achieve.

How we do it?

Over the last 10 years, we’ve designed and facilitated a broad range of collaborative design processes. Our user centred approach to collaborative design ensures we:

1. Define objectives, priorities and constraints

  • Kick-off workshop
  • Measurements of success framework
  • Project plan
  • Participant requirements
  • Collaborative design logistics

2. Conduct secondary research

  • Business analysis
  • Competitor analysis
  • Data analysis
  • Target audience segmentation
  • Persona development

3. Define exercises and artefacts

  • Workshop plan, agenda and schedule
  • Participant engagement
  • Exercise templates and worksheets

4. Facilitate the workshop

  • Facilitation
  • Brainstorming
  • Prototyping
  • Testing & validation

5. Document and present outputs

  • Post-workshop participant engagement and feedback
  • Workshop outputs
  • Key workshop outputs report
  • Key findings presentation

Our collaborative design services will help you launch better solutions, faster.

Interested in collaborative design?

Discuss your requirements and desired outcomes with a UX specialist.

Specialist services

Expert Reviews

Rapidly identify the issues your users experience.

Expert Reviews

UX Audits

Evaluate the journeys and experiences you deliver.

UX Audits

UX Strategy

Define a user centred strategy and roadmap.

UX Strategy

Concept Development

Generate ideas and test potential solutions.

Concept Development

User Research

Ask the right people the right questions.

User Research

Participant Recruitment

Ensure you get the participants you need.

Participant Recruitment

Conversion Rate Optimisation

Radically improve KPIs.

Conversion Rate Optimisation

UX Support

Get the support you need, when you need it.

UX Support

UX-led Development

Build better products and services faster.

UX-led Development

Hire our facilities

Use our purpose-built collaborative design and research studio.

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