Solve complex problems and design challenges.

Products and services are all too often conceived, designed and developed in silos with little or no end-user involvement. This makes it nigh on impossible to learn how a new product, service or feature is likely to be perceived and used before it’s launched.

That’s a risky proposition, and history suggests that most products or services designed in this way are likely to fail, or at the very least cost a lot of money to fix.

The best way to mitigate this risk is to adopt a collaborative approach to product and service design.

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What is collaborative design?

Collaborative design involves end-users throughout a project to ensure what gets built is customer-focused and market-ready. Investing in collaborative design will help you:
  • Efficiently leverage in-house skills and knowledge
  • Discover end-user problems and business opportunities
  • Define and validate requirements
  • Develop ideas and design concepts
  • Test multiple concepts
  • Evaluate and improve the “best” solution
  • Secure buy-in and build momentum

An efficient way to do this is to involve end-users in a series of collaborative design workshops.

What is a collaborative design workshop?

This is an intensive and highly interactive workshop in which project stakeholders and end-users work together to solve complex problems.

A well designed and facilitated workshop empowers you to:

  • Harness the knowledge and experience of a multi-disciplinary team
  • Capture feedback from potential customers whilst developing and refining a concept
  • Generate as many constraint-free ideas as possible
  • Evaluate concepts from a range of different perspectives
  • Refine these into genuine solutions that overcome technical, business and financial constraints
Open and collaborative design process evolution diagram
Open and collaborative design process evolution diagram

Key benefits of collaborative design

Test ideas and validate assumptions.
Reduce design and development costs.
Increase return on investment (ROI).

What do I get?

Following each workshop, we will provide the following outputs:
  • A report that summarises key learning points and outputs
  • A record of all workshop exercises and artefacts
  • All outputs generated by participants in a digital format
  • A participant feedback report


A one-off workshop for up to 10 participants, starts from £7,500 (exc. VAT).

Pricing for project’s that require a series of workshops is available upon request.


A workshop can be a half-day or full-day event.

The minimum turn-around time is based on participant availability.

Planning, facilitation and post workshop documentation will take a maximum of 10 working days per workshop.

What our clients think

Want to work with us too?

Discuss your aims and objectives with a user experience specialist.

How do you approach collaborative design?

Over the last 10 years, we’ve designed and facilitated a broad range of collaborative design processes. Our user centred approach ensures we:

1. Identify objectives, priorities and constraints

  • Kick-off workshop
  • Measurements of success framework
  • Project plan
  • Participant requirements
  • Workshop logistics

2. Conduct secondary research

  • Business analysis
  • Competitor analysis
  • Data analysis
  • Target audience segmentation
  • Persona development

3. Define exercises and artefacts

  • Workshop plan, agenda and schedule
  • Participant engagement
  • Exercise templates and worksheets

4. Facilitate the workshop

  • Facilitation
  • Brainstorming
  • Prototyping
  • Testing and validation

5. Document and present outputs

  • Post-workshop participant engagement and feedback
  • Workshop outputs
  • Key workshop outputs report
  • Key findings presentation

Our collaborative design workshops will help you launch better solutions, faster.

Interested in collaborative design?

Discuss your specific requirements with a user experience specialist.

Our space
and facilities

We’ve created the perfect space to conduct collaborative design workshops and sprints.