Transform the experiences you deliver.
We specialise in
Research
Asking the right people, the right questions.
- Research strategy and plans
- Participant recruitment and screening
- Qualitative and quantitative research.
Strategy
Defining valuable and profitable experiences.
- Market, business, and competitor analysis
- User experience (UX) and product strategy
- Value propositions, key messages, and campaigns.
Design
Delivering the most value for the least effort.
- Information and content
- Interfaces and interactions
- Journeys and experiences.
Facilitation
Stimulating people to think differently.
- Collaborative workshops
- Design thinking sprints
- Training and support.
Trusted by
Clients choose us to
Evaluate
Objectively assess products, services, and experiences.
Evaluate
Evaluate
Objectively assess products, services, and experiences.
Improve
Radically improve cross-channel journeys and experiences.
Collaborative design processes
Conversion rate optimisation (CRO)
Improve
Improve
Radically improve cross-channel journeys and experiences.
Collaborative design processes
Conversion rate optimisation (CRO)
Explore
Investigate and solve complex business problems.
Target market and customer analysis
Competitor research, analysis, and benchmarking
Participant recruitment and screening
Requirements gathering and roadmapping
Explore
Explore
Investigate and solve complex business problems.
Target market and customer analysis
Competitor research, analysis, and benchmarking
Participant recruitment and screening
Requirements gathering and roadmapping
Launch
Accelerate the creation, adoption, and growth of new value propositions, products, and services.
Launch
Launch
Accelerate the creation, adoption, and growth of new value propositions, products, and services.
What our clients think
“We found working with Border Crossing UX so supportive that Sandyford extended the contract to translate all of the issues into solutions. I would highly recommend commissioning and working with them.”
“From initial research through to final review their work puts the customer first and is always meticulous, well presented and followed up with ongoing care and expert advice.”
“Border Crossing UX get right inside the mind-set of your clients and work with utter dedication to deliver the results your business needs.”
“Border Crossing UX’s diligence and patience in understanding and unpicking our business has been exemplary. Having such an honest relationship allowed us to address business challenges and meet our challenging objectives.”
“Border Crossing UX were extremely professional, efficient and had a real commitment to getting the job done with the highest quality in mind.”
“We really value Border Crossing UX’s positivity and friendliness along with their ability to understand, capture, and deliver exactly what’s required.”
Want to work with us too?
Discuss your requirements with a user experience specialist.
Why choose us
Experience
We’ve helped solve a broad range of business problems across industry sectors. That’s why our clients choose us to evaluate and improve the experiences they deliver.
Expertise
We’ve got a proven track-record of solving complex business challenges. That’s why our clients choose us to think differently, stimulate change, and deliver progress.
Efficiency
We’ll save you time, money, and stress. Benefit from a simple sales process, prompt project kick-offs, rapid turn-around times, and direct access to your consultants.